What Facilities Make An Airport Lounge Good? This is My Take…

I write loads about airport lounges on the weblog, ranging all the best way from home lounges in the US, to one of the best enterprise class lounges, to one of the best firstclass lounges. Once I rank the lounges I like most, some readers understandably have very totally different takes.
I assumed it might be enjoyable to start out a dialogue in regards to the primary requirements of airport lounges, and what makes them distinctive.
The essential worth proposition of an airport lounge
Clearly lounge requirements ought to differ relying on whether or not you’re utilizing Precedence Go to entry a lounge or are touring in worldwide firstclass, so we’ll get into extra element on that beneath.
Broadly talking, what I’m on the lookout for in a lounge is a (comparatively) quiet place to take a seat, hook up with Wi-Fi, recharge electronics, use a clear lavatory, and possibly have some water or espresso. Different issues are good to have, however not one thing I essentially anticipate.
There are additionally some deal killers for me relating to airport lounges. Personally, if a lounge is packed, I’ve no real interest in being there, and that largely displays that through the years, terminals have develop into significantly better locations to spend time:
- Not like a few a long time in the past, a overwhelming majority of airports supply free Wi-Fi, in order that’s not normally one thing that differentiates lounges anymore
- Many gate seating areas have been improved with loads of shops; you’ll be able to nearly all the time discover a utterly abandoned gate to take a seat at, with nobody round
So until you’re trying to chow down or drink up, you’re typically going to seek out extra comfy lodging within the terminal. And earlier than somebody says “you’re so obsessive about privateness,” let me level out my greatest subject with crowding — it’s that there’s invariably going to be somebody inside earshot making a cellphone name or watching one thing with out headphones.
My tackle what makes a lounge good
I figured I’d share my expectations for lounges, and I’ll break it up into three tiers of lounges (admittedly among the traces are blurred right here):
- The primary tier of lounges are these belonging to Precedence Go, contract lounges, bank card lounges, and membership lounges
- The second tier of lounges are these particularly for lengthy haul worldwide enterprise class
- The third tier of lounges are these particularly for lengthy haul worldwide firstclass
I feel it’s additionally necessary to notice that everybody is on the lookout for various things in lounges:
- If in case you have an extended connection, resting amenities could make or break a layover
- Should you’re touring in lengthy haul financial system, chances are high you’ll recognize lounge meals much more than somebody touring in enterprise class, who hopefully has entry to nice meals onboard
- Some persons are on the lookout for a festive begin to their journey, and simply wish to drink
I feel the 2 beneath movies from Cathay Pacific from a number of years in the past oh-so-beautifully sum up what makes lounges nice. The commentary within the movies is nearly poetic.
With that out of the best way, let me share my primary expectations of varied sorts of lounges, and admittedly these replicate my preferences and biases.
Precedence Go & membership lounges
My expectations for Precedence Go lounges, airport contract lounges, airline membership lounges, and bank card lounges, are fairly easy. I’m pleased if I can really persistently get in and have a quiet place to take a seat. Sadly that’s not as easy as it might sound, with so many tales of lounges denying entry to membership members, Precedence Go members, and so on.
What units a “primary” lounge aside? I’d say showers, bogs which might be considerably nicer than within the terminals, workstations, a superb meals choice (ideally with scorching meals), good espresso, and staff who really make you’re feeling welcome.
Simply to provide some examples of lounges on this class that I take into account to be distinctive:
- I’d typically take into account bank card lounges to be one of the best on this class, with Capital One Lounges and Chase Sapphire Lounges barely beating out Amex Centurion Lounges; I’d say that two standout lounges are the Capital One Lounge DFW (which has scrumptious meals, chilly brew on faucet, and seize & go choices), and the Chase Sapphire Lounge LGA (which has a la carte eating, spa remedies, and extra)
- The Primeclass Lounge MCT might be my favourite Precedence Go lounge, because it has infinite options, and even has nap rooms
- So far as airline membership lounges go, I’d say that Delta Sky Golf equipment are the gold commonplace relating to high quality, with the caveat that they’re additionally probably the most persistently crowded


Worldwide enterprise class lounges
My expectations are a bit increased for purpose-built worldwide enterprise class lounges. Along with what I anticipate from the extra “commonplace” lounges above, I hope that worldwide enterprise class lounges can have scorching meals, a extra premium drink choice, showers, and workstations.
What units a global enterprise class lounge aside? I’d say a la carte eating, nap rooms, barista-made espresso drinks, and usually elevated decor.
Simply to provide a couple of examples of lounges on this class that I take into account to be fairly good (we’re really fairly fortunate in North America):
- Delta One Lounges are comparatively new, and are distinctive, among the many finest enterprise class lounges on this planet; these have lovely decor, and an outstanding foods and drinks choice
- United Polaris Lounges are additionally good, with a la carte eating, nap areas, barista-made espresso, bathe suites and particular person bogs, and nice decor; that being mentioned, I feel Delta outdid United right here
- The Air Canada Signature Suites (in Toronto and Vancouver) are in all probability the world’s most elevated enterprise class lounges when it comes to meals high quality
- For worldwide enterprise class lounges that additionally enable elite members entry, I feel American Flagship Lounges are high notch as properly


Worldwide firstclass lounges
Worldwide firstclass lounges are as premium as they get, so expectations needs to be excessive. In worldwide firstclass lounges I anticipate a la carte eating, barista-made espresso, some type of an space to relaxation, a really tranquil setting, and workers who make you’re feeling welcome.
What units a global firstclass lounge aside? Eating that’s (high-end) restaurant high quality, a tremendous drink choice, particular person nap rooms, spa remedies, and a floor expertise that extends past the lounge. That’s to say both tarmac transfers or an escort to the gate, and that’s little question an space the place many airways fall quick.
I’ve reviewed the world’s high firstclass lounges intimately, so it’s no secret what my favourite choices are the Air France La Premiere Lounge Paris and Lufthansa First Class Terminal Frankfurt.


Backside line
We’re all on the lookout for various things from airport lounges, and I feel that’s completely truthful. Requirements ought to differ primarily based on what sort of a flight you’re taking, the way you entry the lounge, what you’re attempting to perform by visiting a lounge, and so on.
Everybody can have a unique tackle which lounges are nice vs. simply okay, and that’s high-quality. Whereas I care about tranquility and good espresso, others care about nice meals and drinks.
I’m curious to listen to from OMAAT readers — what makes a lounge nice, in your e book?
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