Virgin Voyages Backtracks on Two Port Cancellations

The individuals have spoken! Virgin Voyages reversed its resolution to take away the French ports of Toulon and Marseille from Scarlet Girl’s summer time itineraries after passengers expressed their dissatisfaction on social media. 

Scarlet Girl Will Sail Summer season Itineraries As Deliberate 

On March 28, 2024, Virgin Voyages notified visitors planning to sail on Scarlet Girl’s “Irresistible Med” and “French Daze & Ibiza Cruises” of a change to their itineraries. As an alternative of calling on Toulon, France, within the “Irresistible Med” cruise and Marseille, France, within the “French Daze” sailings, the port calls would develop into sea days. 

In a letter to visitors, the three-ship cruise line stated that the choice was made based mostly on current passenger suggestions, stating that it might give visitors an opportunity to get pleasure from extra of the facilities onboard Scarlet Girl, the primary ship owned and operated by Virgin Voyages. 

“Impressed by current Sailor suggestions and our dedication to making sure you’ve gotten probably the most extraordinary expertise with us, now we have determined to switch the port days in Toulon, France, and Marseille, France, with a day at sea,” learn the cruise line’s letter.

“We acknowledge that this modification could influence your expectations, and we guarantee you that it was made along with your finest pursuits in thoughts, permitting you extra time to indulge within the numerous choices about our stunning Girl Ship,” continued the letter. 

Virgin Voyages additionally stated they might mechanically cancel and refund any shore excursions booked by means of the cruise line, and would refund port charges to vacationers’ onboard accounts – totaling $11 for the “Irresistible Med” voyages and $21 for the “French Daze” sailings.

Virgin Voyages’ Scarlet Girl (Picture Credit score: maudanros)

Sadly for the younger cruise line, which launched in 2020, the visitors who’re scheduled to sail these itineraries didn’t take the information nicely. The sentiment throughout social media was annoyance and anger, with some saying the compensation wasn’t ok and dissatisfaction with the explanation behind the change. 

Simply hours later, Virgin Voyages selected to reinstate each port calls, possible due to the poor response on-line. 

“We worth each you, your Sailors, and your suggestions – so after listening to your issues, we’re reinstating the cease in Marseille. Your Sailors can now proceed to sit up for experiencing the colourful tradition and beautiful views in Marseille as they initially had deliberate,” learn an electronic mail from Virgin Voyages

The port cease in Toulon was additionally re-added to the “Irresistible Med” itineraries. 

All About Scarlet Girl’s Summer season In Europe

The two,770-passenger Scarlet Girl, which is presently providing a collection of Bahamas cruises based mostly out of Miami, has a giant summer time forward of her. On April 21, the 110,000-gross ton ship will embark on a 14-day Transatlantic voyage from Miami to Barcelona.

Virgin Voyages' Scarlet Lady
Virgin Voyages’ Scarlet Girl (Picture Credit score: Jwlowen / Shutterstock)

Scarlet Girl will homeport in Barcelona, Spain, for the summer time, from the place she is going to provide the “Irresistible Med” and “French Daze & Ibiza Nights” itineraries – each of that are 7-night round-trip cruises. The sailings will likely be supplied between Could and September. 

Learn Additionally: What to Pack for a Cruise Trip

Assuming there aren’t any different modifications, the primary cruise of the summer time season will sail the “Irresistible Med” itinerary starting on Could 5, 2024. In the course of the voyage, passengers will go to Toulon, France; Carrara, Italy; Ajaccio, Corsica; and Ibiza, Spain. 

The 7-night “French Daze” cruise will likely be up subsequent, with the primary of many embarking from Barcelona on Could 12. These sailings will name on Marseille, France; Cannes, France; Palma de Mallorca, Spain; and Ibiza, Spain, earlier than returning to Barcelona. 

Scarlet Lady Cruise Ship in Europe

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