Howdy from Zurich, as I simply flew SWISS’ Boeing 777-300ER top quality on the 8hr20min in a single day flight from Miami to Zurich. This was my first time flying SWISS top quality in over seven years. As I defined in a earlier submit, I redeemed factors for a enterprise class ticket, after which upgraded with money.
Whereas I’ll have a full journey report quickly, on this submit I wished to share my preliminary impressions. I just lately reviewed SWISS’ A330 enterprise class, and didn’t have very good issues to say, because it nearly looks as if SWISS isn’t making an attempt in that cabin.
I’m comfortable to report that top quality is a really totally different expertise. SWISS gives spacious top quality suites, intensive facilities, and engaging meals and drinks. It’s time for me to regulate my top quality airline rankings a bit, as I do assume SWISS top quality is a minimize above Lufthansa top quality (although from an plane perspective, I do love flying the A380 and 747-8 on Lufthansa).
SWISS’ 777 top quality seats are snug
SWISS Boeing 777s have eight top quality suites, in a 1-2-1 configuration.
Regardless that this product isn’t cutting-edge at this level, SWISS gives a practical, snug, and chic seat, which is considerably extra non-public and spacious than what you’ll discover on Lufthansa.
The seat has a big tray desk, plus an ottoman, so that you could dine face-to-face with a journey companion, for those who’d like.
The SWISS top quality seat additionally has a door… form of. The setup is sort of humorously sensible, as there’s a defend that extends from the aspect of the seat, after which there’s a wardrobe which you could simply pull out to create a door. Hah.
Most significantly, the seat is snug as a mattress. It’s large, it’s non-public, and the bedding is superb. I simply want SWISS had particular person air nozzles, however then once more, that’s a problem on most non-US airways.
SWISS’ top quality leisure & Wi-Fi is strong
SWISS in no way has the world’s greatest inflight leisure, however the system on the 777 is approach higher than what you’ll discover on the A330. Not solely is the system extra trendy and simpler to make use of, however the choice can also be extra intensive. For instance, I counted 235 films, plus quite a lot of TV exhibits, audio, and extra.
In fact I additionally beloved the map function, which could possibly be custom-made, both to cycle views, or to maintain one particular view of the flight’s progress.
Lastly, whereas SWISS’ inflight Wi-Fi is ordinarily fairly expensive, top quality passengers get free Wi-Fi passes with no knowledge caps, in order that’s good.
So between the leisure choice and the Wi-Fi, I had no points staying entertained on the flight.
SWISS’ top quality meals & drinks are tasty
SWISS’ top quality meal service could be very totally different than Lufthansa’s, and I’d argue that on steadiness, it’s superior.
Lufthansa’s benefit is that it serves caviar in top quality on each flight, which is one thing that many individuals respect. Nonetheless, aside from that, I discovered the standard and presentation of SWISS’ top quality meals to be higher.
For instance, SWISS serves an amuse bouche on the bottom, with the pre-departure drink. On this case, that was a carrot panna cotta.
After takeoff, the airline has quite a lot of starters to select from, and I chosen the balik salmon (a staple of SWISS top quality), plus yuzu marinated shrimp and scallop with cucumber and pear. That was accompanied by a bread basket, plus olive oil, butter, and a few fairly enormous salt and pepper shakers.
This was adopted by the choice of a salad or soup, and I chosen the tomato tortilla soup, which had a pleasant kick to it.
For my fundamental course, I had the salmon with vegetable salsa, couscous, sautéed spinach, and leek. The menu didn’t make reference to it, however there was additionally an enormous slab of butter on prime of the salmon… heh. Whereas I moved the butter to the aspect, this was in all probability the very best salmon dish I’ve ever had on a airplane (and it may be exhausting to make airplane salmon stand out, for my part).
As you’d anticipate for an airline from Switzerland, SWISS has an ideal cheese choice, which I needed to bask in. I beloved the presentation as nicely.
There was additionally fairly a chocolate choice, one other staple of the SWISS expertise (that I needed to say no to, as I can’t eat every thing).
Final however not least, for dessert I chosen the tiramisu.
It’s additionally value noting that SWISS usually has particular dishes onboard, for a restricted time. For instance, within the coming weeks there will likely be an onboard caviar tasting. For that matter, there was the choice to have fondue on my flight, although the flight attendant warned me that it was “a Florida take” on fondue, so I gave {that a} cross (I used to be picturing melted Kraft cheese singles with some Goya merchandise in there).
SWISS’ top quality facilities are strong
Once I flew SWISS enterprise class, I used to be disenchanted by simply how low cost and missing the facilities had been. By comparability, SWISS has aggressive facilities in top quality.
The primary class amenity package was nicely stocked, with all of the necessities, plus some cute additions, like Ricola, in addition to some skincare merchandise from Foerst.
There have been additionally snug pajamas, which I took with me, and will certainly be carrying at residence.
Then there have been additionally sturdy slippers.
SWISS’ top quality service is sweet… in a Swiss approach
Let me simply say that primarily based on my expertise through the years, service on SWISS could be a blended bag. I don’t discover service on SWISS to be as constant in premium cabins as on Lufthansa, although maybe that’s my bias displaying, given my German roots, and that I’ve an appreciation for German service (regardless of form of having a language in frequent, Switzerland and Germany are very totally different in that approach).
There have been two flight attendants working top quality on this flight, they usually had been seasoned professionals, although maybe not overly heat or participating, which I’m completely nice with.
Most significantly, I used to be impressed by their effectivity and attentiveness, particularly on an in a single day flight. For instance, I used to be served my first course simply 25 minutes after takeoff, in order that’s some spectacular pace. It was positively one of many higher SWISS crews I’ve had.
Backside line
I simply had the possibility to fly SWISS’ 777 top quality throughout the Atlantic. After my current SWISS enterprise class flight, I used to be actually managing my expectations, however ended up being pleasantly stunned. Whereas SWISS doesn’t appear to speculate a lot in its enterprise class tender product, the service has an ideal top quality, with snug seats, free Wi-Fi, good meals and drinks, and a really snug mattress.
I believe I want SWISS top quality to Lufthansa top quality. Nonetheless, I don’t want the shortcoming to redeem miles for the product, so I believe sooner or later I’ll nonetheless persist with Lufthansa top quality. 😉
What’s your tackle SWISS’ Boeing 777 top quality?
