Southwest Hypes Bag Payment Success, Downplays Primary Financial system Woes

Southwest Airways goes by way of fairly the transformation in the mean time, because the airline is altering nearly all the things concerning its enterprise mannequin and passenger expertise. Alongside these strains, the Dallas-based airline has simply revealed its Q2 2025 monetary outcomes, and there are some fascinating particulars in right here, as this was mainly the final quarter of the previous(ish) Southwest.
Southwest reviews lackluster monetary outcomes
Southwest has reported its Q2 2025 monetary outcomes, they usually’re not terribly spectacular. Let’s have a look at among the key metrics, evaluating Q2 2025 to efficiency in the identical quarter the earlier 12 months. The airline reported:
- Working income of $7.2 billion, down 1.5% in comparison with $7.4 billion in Q2 2024
- Internet revenue of $213 million, down 42% in comparison with $367 million in Q2 2024
- Complete income per air seat mile of 15.41 cents, down 3.1% in comparison with 15.90 cents in Q2 2024
- A load issue of 78.5%, down 4% in comparison with 82.6% in Q2 2024
- Working bills of $7 billion, up 0.9% in comparison with $6.95 billion in Q2 2024
The airline additionally additionally shared an up to date outlook for Q3 2025, and expects complete income per air seat mile to be down 2% to up 2%, anticipates complete air seat miles to be flat, and predicts the fee per air seat mile shall be up 3.5-5.5%.
The airline notes that this steering “assumes a modest sequential enchancment in demand.” That’s not precisely encouraging. Prices shall be up materially, capability will stay the identical, and there’s a 4 level vary in income per air seat mile. Income per air seat mile being up 2% with prices being up 3.5% wouldn’t be unhealthy, whereas income being down 2% with prices up 5.5% could be very unhealthy.
It’s a troublesome time to be any airline apart from Delta or United. The US airline trade has modified fairly a bit lately, and far of the income come from premium journey, lengthy haul journey, and loyalty applications. Whereas Southwest does fairly effectively on the loyalty program entrance, it doesn’t have a premium cabin, and in addition doesn’t fly lengthy haul (at the least not but). At the least Southwest is worthwhile, in contrast to most different primarily home airways.
Right here’s what Southwest CEO Bob Jordan needed to say about these outcomes:
“We continued to make significant progress towards our transformational plan in second quarter, most notably implementing bag charges and a primary financial system product. We had an distinctive operational rollout and continued to ship excellent service — a testomony to our Individuals. These initiatives are coming on-line rapidly, and we’re happy with efficiency up to now, together with bag price income exceeding expectations. We’re inspired by the incremental fare product purchase up that’s already occurring at this early stage and prematurely of assigned and premium seating that we are going to start promoting subsequent week for flights starting January 2026.”
“We’ve got already realized roughly one-third of our $1.8 billion 2025 initiative EBIT goal in first half 2025 and stay extremely assured in our skill to comprehend the remaining quantity in the course of the second half of the 12 months, in accordance with our plan. The worth of those initiatives accelerates all through second half 2025 and much more meaningfully into 2026. Underscoring perception in our transformational plan, sturdy administration execution, and the power to ship vital worth for Shareholders, our Board of Administrators has approved a brand new $2.0 billion share repurchase program, anticipated to be accomplished over a interval of as much as two years.”
Southwest is present process main adjustments in the mean time. We’ve seen the airline introduce primary financial system and add checked bag charges. Quickly, the airline may also be rolling out assigned and additional legroom seating.
So, what’s the monetary impression of all of this to this point? Southwest claims that on the subject of bag charges, the monetary profit is “exceeding expectations, and there’s no operational impression.” One actually wonders by what metric that’s being measured.
Certain, the airline could be incomes extra in bag charges than it anticipated, however how many individuals are selecting to not fly Southwest due to these charges? Primarily based on Southwest’s large income per air seat mile vary for Q3 2025 (down 2% to up 2%), evidently’s a giant query mark.
Right here’s one other fascinating element. Southwest claims that when it launched primary financial system in late Could 2025, the corporate skilled “a brief discount within the conversion price” of this product. The corporate claims it “took swift motion and refined its reserving circulation and advertising and marketing strategy in an effort to cut back friction, in addition to supply extra promotional exercise, and bookings and conversion charges rapidly returned to anticipated ranges.”
Okay, nice… proper? Properly, the airline additionally claims that this resulted in an impression to Q2 2025 year-over-year income per air seat mile of almost 0.5%, and it’s anticipated to impression Q3 2025 income per air seat mile by almost 1%.
That’s fascinating, and I’m undecided what precisely to make of that. Southwest each claims that bag price income is exceeding expectations, whereas additionally claiming that primary financial system is struggling, even though it’s the fundamental financial system fares which have probably the most bag charges.
The 2 ideas are fairly intertwined, no? Is there one thing I’m lacking, or is that this simply company converse for “we now have no clue how that is going to play out, however let’s hedge our bets?”

Backside line
Unsurprisingly, Southwest reported declining income for Q2 2025, which is an trade development, given all of the uncertainty we’ve seen. Southwest is in a special state of affairs than different airways, although, given the extent to which it’s reworking its enterprise mannequin.
Over the approaching quarters, it’s going to be fascinating to see what impression all these adjustments have on the service’s efficiency. The corporate claims that bag price income is exceeding expectations, whereas primary financial system is lowering income per air seat mile.
What do you make of Southwest’s Q2 2025 monetary outcomes, and bag price and primary financial system commentary?
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