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Reader success story: Getting a collection improve with Inns.com elite standing

At the moment I wish to share a narrative from my good friend, Riley Shelby, who efficiently leveraged his Inns.com standing to land a collection improve at a five-star lodge in Guatemala.

When Riley and I journey collectively, I am at all times desperate to “convert” him to one of many main factors applications with the considerable advantages I’ve grown to like from my Marriott Bonvoy Ambassador Elite, World of Hyatt Globalist and Hilton Honors Diamond statuses. However as a substitute, he is remained loyal to his trusty Inns.com standing.

However after his latest improve expertise in Guatemala, I am fairly impressed. For reference, Inns.com has two standing tiers:

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  • Silver: 10 nights per yr required.
  • Gold: 30 nights per yr required.
An aerial view of the Casa Santo Domingo. RILEY SHELBY/THE POINTS GUY

Having been a Gold member myself since 2017, with roughly 140 lifetime lodge nights booked worldwide, enable me to allow you to in on a secret of Inns.com standing — it is practically nugatory.

Though they might promote room upgrades, early & late check-in, precedence customer support and extra, in follow, you may hardly ever ever see these advantages. When a lodge receives your reservation, it’ll are available as a journey agent reserving listed as “EXPEDIA – VIP PREMIUM.” Usually, this may not imply something to the lodge, however often, they’re going to roll out the crimson carpet.

In my expertise, prospects are higher when reserving boutique accommodations that are not in any other case related to a loyalty program. That is typically the one motive I will e-book with Inns.com over one of many main lodge manufacturers.

I just lately had one such crimson carpet expertise with a Inns.com reserving at Resort & Museo Casa Santo Domingo in Antigua, Guatemala, a gorgeous 5-star property in-built an outdated Convent tucked within the Outdated Metropolis of Antigua. The entire place looks like a museum, with Spanish artwork and antiquities scattered all through each inch.

Whereas I had booked a normal room, I used to be upgraded to a collection at check-in. Not anticipating a lot, I used to be shocked to discover a ~1,400 sq ft suite awaiting me, full with a working hearth, large jacuzzi and an expansive lounge.

After staying for every week, I used to be thrilled with the service and meals. When it got here time to take a look at, I delightfully met one other obvious property-specific advantage of Inns.com Gold standing; a flat 20% low cost on all my meals and beverage costs.

Though these sorts of reductions and advantages at properties booked with Inns.com standing are sometimes marketed, I hardly ever, if ever, see them delivered. It was good to see the other for a change.

Whereas Riley acknowledges that his expertise in Guatemala was not the norm for reserving stays on Inns.com, his Inns.com Gold standing actually delivered on this keep.

The primary worth proposition of Inns.com is that this system is extraordinarily straightforward to grasp: Keep 10 nights and earn Silver and keep 30 nights to earn Gold.

Additionally, once you e-book 10 nights by the web site or app (you have to be logged in to your account), you may earn one free night time with a price equal to the common price of your 10 paid nights (excluding taxes and charges). This successfully offers you a ten% return on lodge stays booked with Inns.com, and you are not restricted to staying in accommodations inside one chain.

On paper, the advantages of Inns.com Gold standing are:

  • Precedence customer support.
  • Worth Assure Plus.
  • VIP room upgrades.
  • Breakfast, airport transfers and spa vouchers at choose accommodations.

In follow, nevertheless, should you’re on the lookout for an easy-to-understand loyalty program, Inns.com needs to be in your radar. However should you’re after property advantages like suite upgrades and breakfast, do not count on a lot from Inns.com, though occasionally, you could be pleasantly stunned.

Editorial disclaimer: Opinions expressed listed below are the creator’s alone, not these of any financial institution, bank card issuer, airline or lodge chain, and haven’t been reviewed, accredited or in any other case endorsed by any of those entities.

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