United Airways has this week opened its latest United Membership in Chicago, complementing latest lounge openings in Newark and Denver.
Fundamentals of the brand new United Membership Chicago O’Hare
A brand new United Membership has opened at Chicago O’Hare Airport (ORD). The lounge is 17,000 sq. ft, with seating for greater than 400 visitors. It’s positioned in Terminal 1 Concourse C, close to gate C10, and is open every day from 5AM till 9PM. What ought to clients count on from this new lounge?
- The membership’s seating consists of quite a lot of choices, together with recliners, couches, and chairs, and areas meant for lounging, eating, enjoyable, working, and socializing
- The membership has self-scan e-gates for entry, in addition to customer support by way of agent on demand kiosks, the place vacationers can video chat, textual content, or name a customer support consultant with any journey wants or questions
- For nursing mother and father of vacationers seeking to meditate or pray, the membership has a devoted wellness room
- The lounge has Chicago-inspired design, described as bridging an industrial and fashionable look
The brand new United Membership close to gate C10 replaces the previous United Membership close to gate C16. The brand new lounge is roughly twice the dimensions of the earlier United Membership, so provides important capability, and may assist with crowding. It’s my understanding that the United Membership close to gate C10 will finally turn into a part of the United Polaris Lounge, in order that this area can develop. See this submit for particulars on how you can entry United Golf equipment.
Under you’ll find some footage of the brand new United Membership Chicago.
My tackle the brand new United Membership Chicago
The brand new United Membership Chicago appears to be like good to me. I just like the design, I like the quantity of pure gentle and floor-to-ceiling home windows, and I respect that this lounge provides important capability, which at all times helps with decreasing crowding.
Just a few ideas past that:
- What’s the purpose of customer support by way of agent on demand kiosks, moderately than with the ability to take care of folks in actual life? That looks like a bizarre factor to focus on as a advantage of a brand new lounge, since normally among the finest elements of lounges is in-person customer support
- The United Membership Newark that opened in Might 2022 was speculated to be the mannequin for United Golf equipment going ahead, and I like how that lounge has a barista bar; sadly evidently idea isn’t being expanded to this lounge in Chicago, which is disappointing
- Hopefully we additionally see smooth product enhancements with the opening of the brand new lounge, together with an improved meals choice
- American can be refreshing its Admirals Golf equipment, and I’ve to say that I believe I favor American’s design type, and discover it to be a bit extra refined and chic; the United Membership design nonetheless feels a bit sterile and industrial to me, although I do respect the artwork
The brand new United Membership Chicago O’Hare Concourse C has simply opened. The lounge is positioned close to gate C10, and replaces the United Membership close to gate C16 (which is able to turn into a part of the Polaris Lounge). The lounge has good decor, provides important capability, and has nice views. I’m simply unhappy that the barista bar that we noticed launched on the United Membership Newark received’t be increasing to Chicago.
What do you make of the brand new United Membership Chicago?