Malaysia Airways is including a premium contact to its floor providers at Kuala Lumpur Worldwide Airport (KUL), which I feel will impress many passengers.
Kuala Lumpur Airport Aerotrain is damaged
The Aerotrain is Kuala Lumpur Airport’s automated folks mover, which transports passengers between the primary terminal constructing and the satellite tv for pc terminal constructing, with the latter being the place worldwide flights depart from.
The Aerotrain had been in constant operation because the airport opened in 1998, although in recent times it has more and more been having upkeep points. Lastly in March 2023, the choice was made to droop this service, after the Aerotrain broke down and trapped 114 passengers mid-way down the tracks.
The airport is now engaged on modernizing this technique, although it’s anticipated that it’ll take at the least three years for the brand new service to be lively. So you’ll be able to anticipate that greatest case situation, the brand new practice system shall be working in 2026.
Whereas the Aerotrain is out of service, the airport is providing frequent bus service between the 2 terminal buildings. Effectively, Malaysia Airways has simply made this expertise a bit extra premium for its passengers.
Malaysia Airways provides BMW airport transfers
As of February 1, 2024, Malaysia Airways shall be introducing unique personal switch providers between the primary terminal constructing and the satellite tv for pc constructing, utilizing all-electric BMW i7s.
This service will function 24/7, and shall be out there to all Malaysia Airways enterprise class passengers, in addition to Enrich Platinum members (although not these with oneworld Emerald standing by a associate program). That is meant to enhance the bus service presently supplied by the airport.
Through the preliminary part, this switch service will solely be out there to departing passengers. They’ll proceed to gate G1 in the primary terminal constructing, which is the place the transfers will depart from. Presently the airline is engaged on creating an arrivals lounge within the satellite tv for pc constructing, after which the plan is that within the close to future, personal transfers will even be out there within the different course.
These transfers shall be totally personal, so received’t be shared with anybody else outdoors of your get together. Every automobile can maintain as much as 4 folks.
Right here’s how Malaysia Airways CEO Ahmad Luqman Mohd Azmi describes this new service:
“With this unique service, we purpose to boost the journey expertise for our top-tier clients, guaranteeing that they will take pleasure in premium consolation as a part of their end-to-end journey with us.”
“As the one provider providing this non permanent personalised service to our passengers in mild of the aerotrain’s non permanent suspension at KLIA Terminal 1, it underscores our dedication to elevating our requirements of service to make sure a premium journey expertise, whereas additionally reinforcing our dedication to embedding sustainable practices with the collection of the all-electric BMW i7 collection. We stay up for extending this service to our arriving passengers as a part of our steady efforts to make sure a fuss-free and pleasurable expertise pushed by our inimitable Malaysian Hospitality.”
Admittedly that is solely wanted as a result of the practice is out of service, although this positive is a premium providing, and it’s very spectacular. My solely query is how effectively this could actually be supplied. There are probably a variety of enterprise class passengers on worldwide flights, particularly throughout peak intervals, so I’ve to think about that there are some hours the place dozens of eligible passengers have to get between terminals.
Does Malaysia Airways have sufficient automobiles to supply such customized service for every passenger?
Backside line
As of February 2024, Malaysia Airways is introducing a brand new BMW switch service between the primary terminal constructing and the satellite tv for pc constructing. This comes as prolonged work is being carried out on the Aerotrain, which is anticipated to take a couple of years.
This can be a very good initiative on Malaysia Airways’ half, as there aren’t many airways providing personal tarmac transfers to enterprise class passengers.
What do you make of Malaysia Airways’ new premium floor switch service?
