Lyft has a brand new assure that can get you to the airport on time this vacation season

The vacation season is rapidly approaching, and, together with it, a number of the busiest journey days of the 12 months. In line with Transportation Safety Administration checkpoint information, the Tuesday and Wednesday earlier than Thanksgiving and the Sunday after Thanksgiving see a number of the highest passenger screening numbers of all the 12 months; the dates main as much as Christmas do not fall far behind.

Associated: 5 issues to know earlier than the subsequent time you employ a ride-hailing service on the airport

Lyft has lengthy been within the enterprise of getting vacationers the place they must be once they must be there. This 12 months, the corporate is doubling down on that promise with a handful of options that can ease the stress of vacation journey, together with a assure that you’re going to receives a commission if you do not get picked up on time.

On-time pickup promise


Starting Thursday, prescheduled airport rides shall be lined by Lyft’s “on-time pickup promise,” making certain your experience arrives on time otherwise you’ll be compensated.

“Each minute counts while you’re on the way in which to the airport,” Lyft CEO David Risher mentioned in a press launch. “We’re so assured that we will get you there on time that if we’re greater than ten minutes late on your scheduled pick-up, we’ll offer you as much as $100 in Lyft credit to make up for it –even should you take a taxi or an Ub*r.”

You possibly can schedule Lyft rides as much as 30 days upfront, locking in your pickup date, time and value so you might have one much less factor to fret about. Scheduled rides are additionally given precedence when it comes time to be matched with a driver, and drivers may settle for rides anytime after they’re scheduled.

Even with the steps Lyft takes towards dependable rides, journey delays do occur, particularly this time of 12 months. Should you aren’t picked up on time on your scheduled airport experience, you may robotically obtain Lyft Money credit score in your account as follows:

  • $20 Lyft Money in case your driver is greater than 10 minutes late.
  • $50 Lyft Money should you’re not matched with a driver 10 minutes after your scheduled pickup time.
  • As much as $50 extra Lyft Money should you aren’t matched with a driver and your experience with one other firm is greater than $50

The primary two shall be paid out robotically, however it’s essential to contact Lyft by the assistance part of its app to submit the receipt out of your alternate transportation to be compensated for the extra $50.

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Lyft’s on-time pickup promise is accessible now in main markets, together with Los Angeles, Chicago, Miami, San Francisco, Boston, Atlanta and Philadelphia, which you will notice famous within the app while you schedule your airport experience.

Additional Consolation mode


Additionally out there Thursday for many rides, Lyft is introducing an “Additional Consolation” characteristic so vacationers can get into relaxation and rest mode from the second they step into their automobile. Rides designated as “Additional Consolation” provide roomier automobiles, top-rated drivers and preset preferences for temperature, a quiet experience or baggage help.

These options come on the heels of the profitable launch of Lyft’s Ladies+ Join, which matches girls and nonbinary riders and drivers in choose cities.


“Ladies carry a disproportionate quantity of vacation stress, taking over the psychological load of planning celebrations, journey, and all of the logistics that include it. Our purpose is to make getting the place you are going simpler and fewer disturbing. Whether or not you are getting the household to the airport or coming house from a late-night vacation celebration, Lyft is making life simpler and stress-free,” mentioned Jody Kelman, govt vp of shoppers at Lyft.

You possibly can study extra about these new options and begin planning your vacation rides on Lyft’s web site.

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