JetBlue’s Mint business-class seat launched in 2014, and the product is unquestionably exhibiting its age.
From heavy put on and tear to an outdated inflight leisure system, the unique Mint product isn’t practically as aggressive because it was when it first launched.
Fortunately, nonetheless, JetBlue is addressing maybe the largest concern with the unique seat by putting in new Tuft & Needle-branded seat cushions on its legacy Mint-equipped Airbus A321 jets.
These new seat covers provide a built-in mattress pad that first debuted on the airline’s Airbus A321neo, or new engine choice, jets. These planes characteristic the next-generation Mint product, which provides direct entry aisle from every seat in a 1-1 configuration.
In my expertise, these new seat cushions are fairly snug. Additionally, the built-in adaptive mattress foam is designed to supply a “constant sleep expertise, no matter plane configuration,” based on a JetBlue spokesperson.
Whereas JetBlue could also be touting the advantages of the brand new seat cushion, the true enchancment for frequent flyers would be the elimination of the inflatable airbag-style cushioning system, which has been vulnerable to deflating because it ages.
Whenever you sit in a deflated Mint seat, it feels such as you’re sitting on an extremely uncomfortable park bench. It is considerably extra disagreeable than the financial system seats within the final row of the aircraft.
I’ve skilled the deflated-seat concern on a number of events on latest Mint flights, and every time, the crew tried resetting the system to no avail. Lastly, they introduced out a substitute seat cowl to assist make the seat extra snug.
In truth, the difficulty received so dangerous that JetBlue started stocking substitute seat covers on most Mint flights — a expensive transfer contemplating the extra weight and house that these massive gadgets occupy.
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Thankfully, JetBlue is lastly addressing this concern by eliminating the airbag system completely. Whereas the airline will not dole out $200 credit for deflated seats, frequent JetBlue flyers will undoubtedly recognize that the seats will likely be persistently extra snug.
Up to now, the airline has retrofitted 5 out of 35 Mint-equipped Airbus A321s, with plans to finish the mission by the tip of February, a spokesperson confirmed to TPG.
Though JetBlue is addressing maybe the largest concern with the basic Mint seat, the product might nonetheless use some TLC.
To start out, the getting older inflight leisure system is likely one of the buggiest and most outdated methods within the home skies. There are restricted on-demand choices, and the interface feels straight out of the early 2000s.
Moreover, as airways go all-in on direct aisle entry in enterprise class, the alternating 2-2 and 1-1 configuration within the legacy Mint product isn’t as aggressive because it as soon as was.
Different points embody important put on and tear on the seats and free energy ports.
It’d be nice if JetBlue determined to easily retrofit its present plane with the spectacular new Mint product, however that’s a expensive endeavor that the airline possible isn’t able to endure, particularly contemplating the Spirit takeover that’s because of shut within the coming months.
Whereas JetBlue might not but be able to share the long-term technique for its legacy Mint product, at the very least it’s taking an enormous step in the suitable path with the substitute of the seat covers.