Top-of-the-line elements of getting transferrable rewards, corresponding to Capital One miles or Chase Final Rewards factors, is the flexibleness these rewards present. You possibly can preserve your rewards in a transferrable forex till you want them. Doing so offers the most effective of each worlds: You largely keep away from the danger of a person airline or lodge devaluing its program, however you additionally preserve the power to shortly earn airline and lodge rewards.
Nonetheless, this solely works while you’re capable of switch your rewards. Proper now, a minimum of some Capital One customers can not switch their miles to airline or lodge companions or redeem miles for Capital One Leisure.
Customers on Reddit reported being unable to switch Capital One miles to airline and lodge companions since Friday, Sept. 23. Certainly, after I logged into my Capital One account this morning, I used to be greeted with the next display after I clicked “View Rewards” on the house web page for my Capital One Enterprise X Rewards Credit score Card:
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Once I click on ‘Convert rewards’ to switch my Capital One miles to a lodge or airline companion, I see the next:
That is proper: I see a ‘Down for upkeep’ message subsequent to each Capital One switch companion. I get the identical message after I log in to my Capital One Enterprise Rewards Credit score Card account and try and switch miles.
For some vacationers, the outage of transfers from Capital One could also be a mere inconvenience. For others, although, it is a main subject. For instance, airline award holds might expire earlier than you may switch Capital One miles once more. Plus, if award availability opens on a flight you have been monitoring, it’s possible you’ll not have sufficient rewards in your account to e-book with out the power to switch Capital One miles.
A number of Reddit customers stated they’ve known as Capital One and realized there isn’t any estimate on when transfers will develop into out there once more. We have reached out to Capital One for a remark and can replace this story as soon as we obtain a response.
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Particularly because the outage seemingly started final Friday, we hope that the power to switch Capital One miles to companions will return quickly.
This outage — in addition to periodic switch bonuses from varied transferrable currencies — highlights why it is essential to diversify your transferrable rewards. For instance, alongside your Capital One Enterprise Rewards Credit score Card or Capital One Enterprise X Rewards Credit score Card, you may also need to have a Chase Sapphire Most well-liked® Card to earn Chase Final Rewards factors or The Platinum Card® from American Categorical to earn Amex Membership Rewards factors.