On this ‘in dialog with’ we meet Alex Živković. Alex is the Basic Supervisor on the Grand Lodge Brioni, Pula (learn our assessment right here) which has just lately undergone a significant refurbishment and is a stand-out institution within the historical metropolis. Right here he tells us extra about his profession, the up-side to stubbornness and presents some insider suggestions for friends staying on the lodge. Learn on to find extra.
How did you uncover that tourism and hospitality is the place you wished to carve your profession?
Shifting to Istria, Croatia as a toddler, rising up in an space strongly influenced and formed by tourism, and having had the benefit of being raised bilingual in my early childhood in North Germany actually helped in directing me to the tourism trade.
After all, there have been quite a few elements which have made it a straightforward choice to remain within the trade for therefore lengthy and to maintain the inside hearth burning: the love for various cultures, the curiosity of studying and interacting in international languages, and most significantly, the sheer love to fulfill folks from all around the world and make some nice friendships alongside the best way!
And please inform us in regards to the journey to this point.
That’s a humorous factor as a result of trying again, it actually does look like yesterday that I began my journey. It has handed in a blink of a watch, however I nonetheless vividly keep in mind all of the turning factors and pleasure I felt at totally different phases alongside the best way. At this time I look again at my profession and am proud I stood the challenges and that I possessed the stubbornness to pursue my targets, which I feel is a giant a part of each success story.
Your position as Basic Supervisor on the Grand Lodge Brioni Pula, a Radisson Assortment Lodge have to be a demanding and different one, describe a typical day if such a factor exists!
It’s an enormous satisfaction and honour to realize the belief and assist of your organization and its managing board to take a number one position in such a formidable property. After all, there may be some strain with the job; you face totally different challenges every day – every thing from conveying the philosophy of the model to the staff and ensuring we attain the excessive ranges of service that our friends come to the lodge for, to giving the staff targets to work in direction of with out shedding sight of the human aspect.
The lodge has just lately undergone a significant refurbishment. What was probably the most difficult and rewarding side of this intensive two-year mission?
That’s proper. We began the refurbishment on the finish of 2010 and completed in Might 2022, and it was a protracted technique of deciding the entire architectural facets that we wish to and will incorporate, together with utilizing superior applied sciences to verify we’re environmentally pleasant.
The lodge’s distinctive place on the cliffside overlooking the ocean impressed us to put in our 60m infinity pool, full with an overflow aspect wall to provide the impression that it blends into the water beneath.
Probably the most rewarding a part of the method was seeing the top product. Grand Brioni actually is a spot of magnificence and magnificence, masterfully combining 3,000 years of historical past and cultural heritage with Mediterranean values of gastronomy and music, to call a number of.
Which three phrases greatest describe the Grand Lodge Brioni Pula?
Iconic, elegant, distinctive!
And do you’ve gotten an insider tip for a first-time visitor staying on the lodge?
There are numerous issues that our friends may get pleasure from to create distinctive reminiscences throughout a stick with us, however there are a number of particular locations that I feel should be cherished for just a little bit longer.
Watching the sundown go down into the countless horizon of the Adriatic is one in all my favourites, particularly while consuming a signature cocktail on the Foyer Brioni Terrace. Having fun with a meal in our positive eating restaurant, Sophia, is an in depth second, the place the inside design is as elegant because the meals. Final however not least, indulging in a therapy at Gemma di Brioni – the jewel within the crown of our wellness and spa centre, is one thing that shouldn’t be missed!
The Grand Lodge Brioni Pula is a Radisson Assortment Lodge – what qualities does the group instil and the way are these carried out to make sure that requirements are maintained on a world degree?
We’re extremely proud that Grand Lodge Brioni Pula is the primary Radisson Assortment lodge in Croatia. It’s a clear indicator that the Radisson Lodge Group has acknowledged the lodge’s worth, excessive requirements, and potential, inviting us to enter its most luxurious model – Radisson Assortment.
Area Hospitality Group, which celebrates over 50 years of profitable enterprise within the hospitality trade, has instilled the easiest practices and information into this lodge, gained all through the years.
The lodge’s clear imaginative and prescient – impressed by heritage, and designed for the longer term – is a results of experience gained via managing a number of daring tasks. Every one supplied new insights, and one which we’re significantly pleased with is our achievements in digital experiences for friends – right this moment, Grand Lodge Brioni Pula presents high-end digital options for friends, together with pioneering facial recognition.
And the way does every lodge preserve its personal character and technique of working?
Area Hospitality Group at the moment manages 29 properties, together with motels, resorts, campsites, and a luxurious glamping resort that’s distinctive in Croatia.
It’s a fancy ecosystem, and every property certainly has its personal character based mostly on varied elements such because the lodging kind, geographical location, measurement, and model. Nevertheless, the important thing ingredient and our most vital asset are our staff members. They’re those who make the distinction, as their effort, professionalism, and keenness develop into probably the most excellent function of every property, giving it a selected and irreplaceable contact.
I imagine it’s the results of the tradition Area Hospitality Group nurtures: to create an pleasurable, secure, and stimulating work setting with nice alternatives for skilled development for all.
You’ve labored in hospitality world wide, what are the distinctive attributes Croatia presents guests?
Being goal and never overdoing enhances in your personal nation is rarely simple, however I feel that Croatia as a vacationer vacation spot continues to be not as overexploited as another international locations on the Mediterranean coast. Preserving the attributes of magnificence and untouched nature in our stunning shoreline has helped Croatia develop into a must-visit for sailors, divers and swimmers world wide and is actually one thing we’re immensely pleased with! It has solar, sea, pleasant folks, and nice delicacies… do you want another ingredient for a very good vacation!
Luxurious is a extremely subjective idea, what does it imply to you personally?
For me it’s the sweetness created by the human hand, both artwork itself or distinctive objects created with love and creativeness. All of the small issues that create one thing out of the bizarre… singularity between uniqueness and sweetness!
What’s your life motto? (If in case you have one!)
Stay it courageous and daring – “the winner takes all of it”!