Hyatt Regency Clearwater Seashore Resort and Spa: Dated digs and underwhelming service in an amazing location

Getting there

The Hyatt Regency Clearwater Seashore Resort and Spa is conveniently positioned close to two main airports: St. Pete-Clearwater Worldwide Airport (PIE), which is roughly 40 minutes away from the resort, and Tampa Worldwide Airport (TPA), which might take about 55 minutes to achieve relying on the time of day and climate circumstances. Getting from both airport to the property by way of a ride-hailing service will price anyplace from $43 to $80, with costs a little bit greater for rides from TPA.

Drawbacks

• The service leaves so much to be desired as a result of not-so-friendly employees and poor response to issues and requests associated to the situation and lack of cleanliness of our room.
• Our suite’s inside felt dated and in want of a refresh. Along with the blue partitions wanting uninteresting, the lounge couch showing dirty, the mattresses have been uncomfortable attributable to years of wear and tear and there weren’t sufficient lights to maintain the area adequately lit, particularly on cloudy days and at night time.

The vibe

The general vibe of the resort in frequent areas just like the foyer, eating places and pool space was fairly the alternative of what we encountered inside our suite. This resort is generally upgraded with trendy lights, chandeliers and engaging furnishings, however the rooms are in dire want of upgrades.

Throughout our keep, the resort was largely occupied by households with youngsters or larger teams, drawn by the proximity of the seashore and pier. Although the resort additionally gives a conference heart and hosts occasions, I did not see any enterprise vacationers, seemingly attributable to visiting in winter throughout a vacation week.

The room

After a clean check-in course of and a complimentary welcome drink (which was a pleasant contact), my household and I made our method to our suite, which was accessed by way of a wristband as an alternative of a conventional keycard.

From the second we entered, we appreciated the size of the room, starting with a brief hallway that featured a full-length mirror.

There was a small closet with a baggage rack, an ironing board and an iron positioned inside, plus a couple of hangers.

Should you’re touring with youngsters, you may recognize having a second lavatory by the doorway, particularly after spending time on the seashore.

The kitchen was additionally very handy. It had a breakfast counter lined with two counter-height chairs, plus an open structure so you may see into the household room, which had a sectional, a espresso desk and a 55-inch wall-mounted TV, making it a great possibility for a gaggle hangout. A desk and a chair have been additionally positioned proper beneath the lounge TV, ought to that you must do some work whereas visiting.

The separate bed room had two queen beds and a 65-inch TV positioned on a unit with storage drawers, plus a closet with a secure fastened on a a lot smaller base.

Whereas the area had every thing we would have liked, the pale blue bed room partitions appeared uninteresting and incomplete with out wall artwork, the carpet appeared outdated and pale, and the mattresses on each beds have been uncomfortable and worn out.

Lighting (or, quite, a scarcity of it) was one other draw back. There was one desk lamp between the beds, in addition to a ground lamp that did not work till we referred to as upkeep to verify it.

Moreover, the HVAC system was noisy and failed to keep up the temperature between the bed room and front room.

Nonetheless, we appreciated having a toilet connected to the bed room along with the one by the doorway. The bed room’s lavatory was pretty clear and got here geared up with varied Pharmacopia tub facilities made with natural aloe vera, plus towels, two sinks and a decent-size mirror for 2 folks to share.

My solely grievance was the design determination to have a French door as an alternative of a conventional door with a correct lock to make sure privateness from the remainder of my household.

Apart from the additional sq. footage, we additionally loved having a balcony off the bed room and front room. Although the marketed ocean view was largely obstructed by the pergola on the pool deck, it had a patio furnishings set able to seating 4 folks, so my complete household may benefit from the area.

Food and drinks

Eating choices on the Hyatt Regency Clearwater Seashore Resort and Spa embrace a seafood restaurant named Shor and a Latin-influenced restaurant referred to as Tropico Rooftop Cantina.

Shor welcomes guests day by day for breakfast and dinner. For breakfast, you may discover a buffet in addition to an a la carte menu. The dinner menu has appetizers, sandwiches, seafood, steak and pasta with a couple of choices for sides. There’s additionally an adjoining sports activities bar referred to as Offshor, which is open each night from 4 to 11, plus a grab-and-go outlet of the restaurant referred to as Shore2Go.

We determined to decide on the buffet after we grabbed breakfast at Shor, because it appeared like a typical buffet and included beverage choices like espresso, tea, juice and milk, too. It was priced at $25 per grownup and $8 per youngster youthful than 12.

Should you’d quite persist with the a la carte menu, you’ll find choices similar to eggs, omelets, toast and frittatas, in addition to cold and hot drinks like bloody marys and mimosas.

The restaurant was busy throughout breakfast hours, however that will have been as a result of strained service. By the point we acquired to the buffet, many of the meals trays have been ready to be refilled.

We have been informed it would take a couple of minutes to restock every thing, so whereas we waited, I grabbed a spot within the queue to request made-to-order omelets for myself and the remainder of my household. Nonetheless, it took virtually quarter-hour simply to put my order, so by the point I acquired our omelets, the remainder of the breakfast that my husband grabbed for me after the meals trays have been refilled was chilly.

To make up for the not-so-warm breakfast, we requested our server for some sizzling espresso and if the restaurant supplied different caffeinated drinks like cappuccinos. She gladly stated sure however failed to say that it might price additional, resulting in an sudden cost on our invoice.

Given our lackluster expertise at Shor, we opted to dine off the property for the rest of our keep. Nonetheless, the opposite restaurant on-site, Tropico Rooftop Cantina, a extra impressed possibility for poolside fare, and sits conveniently adjoining to the eighth-floor pool, serving lunch and afternoon bites each day till sundown.

Facilities and repair

Friends of the Hyatt Regency Clearwater Seashore Resort and Spa have entry to the property’s heated swimming pool, youngsters pool, health heart and spa.

The primary family-friendly pool, positioned on the eighth ground, offers a fantastic view of the seashore and sundown. There’s additionally a youngsters pool subsequent to it so households can simply take pleasure in time collectively.

As for the health heart, the seventh-floor facility is open 24 hours a day and is supplied with Precor treadmills, ellipticals, spinner shift bikes and Peloton bikes. It additionally has a wide range of free weights, and there are contemporary towels, disposable headphones and water accessible inside.

The spa sits proper subsequent to the health heart and is open Thursdays by means of Mondays. It gives a wide range of customizable facials and massages, together with the 60-minute AromaticTouch Therapeutic massage ($150) and the 90-minute Clearwater Seashore Wrap ($200).

Each resort reservation additionally consists of two one-hour grownup (12 and up) bike leases per keep for every room booked. Moreover, you possibly can reap the benefits of a 50% low cost when utilizing two chairs and an umbrella on the seashore. The low cost brings the overall price down from $35 to $17.50 per set.

The resort price additionally covers another facilities, together with self-service laundry (that you must convey detergent), a each day pool snack (it was snow cones throughout our keep), a nightly in-room film and complimentary yoga lessons each Thursday and Saturday.

Relying on once you go to, you may additionally discover some complimentary seasonal choices, similar to decoration portray lessons and a sizzling chocolate station round Christmas. You’ll be able to ask the entrance desk for a full schedule of the particular actions happening throughout your keep.

Whereas the facilities have been stable total, the service left so much to be desired. It was gradual and unfriendly for the majority of our keep. For instance, we by no means acquired a response after we flagged room points like a damaged bathroom paper holder in one of many loos, misaligned curtains within the bed room that prevented them from closing and a stain on the sofa in the lounge.

Out and about

The Hyatt Regency Clearwater Seashore Resort and Spa is ideally positioned for exploring and having fun with a wide range of bars and eating places, seashore actions, and different vacationer sights. Many of the close by eating places serve every kind of seafood and pizzas, so these with choosy eaters shouldn’t have any hassle discovering one thing to eat.

We tried The Salty Crab North Seashore for dinner on the day we arrived, in addition to Frenchy’s Rockaway Grill for dinner on our second night time. The meals at each spots was scrumptious, and the service was fast regardless of each eating places being full. We needed to wait virtually 25 minutes to be seated at Frenchy’s, however the wait was price it.

Outlets within the space make it simple to supply the requisite gadgets for a seashore vacation spot (similar to snacks, drinks, seashore toys and seashore put on), and there are additionally a number of boutiques that promote souvenirs, do you have to wish to choose one thing up whereas on the town. For extra artisanal choices and a few vigorous leisure, stroll to the close by pier.

Should you’re hoping to go to the realm’s widespread Clearwater Marine Aquarium whereas on the Hyatt Regency, you possibly can simply accomplish that. It is solely a few five-minute drive to the aquarium from the resort.

Accessibility

For company with accessibility wants, there are rooms constructed with wider doorways. An adjustable mattress is offered upon request. Accessible rooms provide wheelchair-accessible local weather controls and closet poles, plus decrease towel racks, sinks and showers with seize bars within the loos.

Outdoors the rooms, the resort has a couple of wheelchair ramps for company with accessibility wants, making certain that they’ll simply navigate by means of the assorted facilities and areas of the property.

Elevators are conveniently positioned to offer quick access to the eating places, the bar, the swimming swimming pools and the exit to the seashore, permitting everybody to take pleasure in their keep with out limitations. Braille symbols are used within the elevators and can be found on menus on the eating places, too, for sight-impaired company.

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