Passengers aboard Royal Caribbean’s Symphony of the Seas skilled a daunting second whereas crusing on June 8, 2025, when a big window on the ship’s Coastal Kitchen shattered with out warning.
The incident occurred whereas the ship was turning to dock at its first scheduled name in Port Canaveral, Florida, throughout a 7-night roundtrip voyage from Cape Liberty in Bayonne, New Jersey.
Visitor accounts say the incident may have been worse if it weren’t for the fast actions of Symphony of the Seas’ waiter Nitin Kumar, who seen cracks forming within the restaurant’s glass wall and rushed to warn passengers lounging beneath on the pool deck.
About “15 seconds later,” the glass broke.
“We had been three home windows over,” one passenger posted on-line. “The waiter, Nitin, noticed it cracking and sprinted right down to the pool deck and instructed the folks in deck chairs to maneuver. Dude saved some lives for certain.”
The scenario unfolded so shortly that many visitors didn’t even notice what was taking place till they heard the sound of the glass hitting the deck.
Some mentioned it seemed like a loud crash, adopted by surprised silence as crew members rushed in to cordon off the realm.
The glass, which was tempered for security, shattered into small items that rained onto the pool deck space, forcing the crew to shut the pool and drain it for particles.
No accidents had been reported among the many ship’s 5,518 passengers, and the glass panel was already changed by the point the ship continued its itinerary to Nassau, Bahamas, on June 9, 2025.
The 228,081-gross-ton Symphony of the Seas will sail to Royal Caribbean’s non-public Bahamian vacation spot, Excellent Day in Coco Cay tomorrow earlier than returning to the New York space on June 13.
After quite a few passengers sang praises to Kumar for his fast pondering, he responded to the outpouring of appreciation.
“Thanks a lot everybody for appreciation. You might be all my household. What I did, I did for household,” he posted on social media.
“I’m Pleasant, Passionate, and Dedicated, and I’m Royal,” he continued, saying what he did he discovered from Royal Caribbean. “Methods to deal with my visitors like household.”
Glass Failures Uncommon
Costal Kitchen is Royal Caribbean’s unique, upscale eating venue reserved for Sky Class and Star Class suite visitors and Pinnacle Crown & Anchor Society members. The venue is obtainable on Oasis, Quantum, and Icon Class ships and situated on Deck 17.
Learn Additionally: What Are the Totally different Royal Caribbean Ship Courses?
Though it’s unclear what brought about the restaurant’s windowpane to crack, some visitors speculate it might have been associated to vibrations from the ship’s 180-degree maneuver into port.
Crew members haven’t recognized a particular trigger, describing it as a uncommon and remoted occasion.
One visitor famous that crew members had the realm cleaned, the glass changed, and the pool deck reopened to visitors inside hours, and was impressed by how seamless the restoration was.
Whereas extraordinarily unusual, incidents involving shattered glass can occur.
Royal Caribbean’s Voyager of the Seas skilled comparable harm when a robust storm hit the ship returning to Galveston, Texas, in January 2024, breaking glass panels, in addition to furnishings in public areas.
In February 2016, Royal Caribbean’s Anthem of the Seas additionally met with a storm carrying 150-mile-per-hour winds that shattered glass onto its pool deck.
That very same yr, Rhapsody of the Seas had two glass-shattering incidents.
In April 2016, a rogue wave hit the ship whereas crusing to Santorini, breaking a number of cabin home windows. Then in September, a number of massive home windows had been shattered after excessive winds struck the vessel.
No critical accidents had been reported in any of the occasions.
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