It makes headlines when a cruise ship is impacted by a extreme storm, however what occurs to friends on the very subsequent crusing?
Royal Caribbean Worldwide had stunning choices obtainable for vacationers on Voyager of the Seas after the ship skilled some flooding and water harm in a extreme storm on her January 26 crusing, with out ample time to totally mitigate the harm earlier than the subsequent group of passengers got here on board the next day.
Voyager of the Seas Broken by Storm
Voyager of the Seas encountered a extreme storm within the Gulf of Mexico because the ship returned to Texas on a current crusing. With extreme winds, heavy rain, hail, and crashing waves, it’s no shock that the ship had some flooding in numerous areas, together with a wide range of visitor staterooms in addition to public areas the place deck chairs have been tossed about and even slot machines within the on line casino have been tipped over.
The incident occurred on Friday, January 26, on the final sea day earlier than the ship docked in Galveston for her turnaround day – the tip of 1 crusing and the start of the subsequent, with friends each debarking and embarking on the identical day.
Whereas there have been no extreme accidents reported, the climate’s influence on totally different areas of the ship was unable to be utterly cleaned up earlier than new vacationers arrived.
Choices for Embarking Company
To make sure everybody was nonetheless in a position to benefit from the cruise that they had anticipated, Royal Caribbean Worldwide reached out to friends who can be impacted by the continued cleanup with a beneficiant provide.
“As we put together to set sail, we wished to take a second to deal with a matter that occurred on certainly one of our earlier sailings. Whereas crusing within the Gulf of Mexico, Voyager of the Seas encountered a extreme storm that resulted in some harm and flooding from the ocean and rainwater in sure areas aboard,” the e-mail defined.
“Whereas many of the staterooms are dry now, some have residual odors from the seawater and rain. We worth transparency with you, and sadly, your stateroom is included on this situation.”
The e-mail goes on to clarify that the cruise line introduced aboard extra cleansing groups to work to mitigate the non permanent flooding. Company onboard the ship had additionally famous how rapidly crew members acted instantly after the storm to scrub up water and common disarray.
Learn Additionally: What to Do Onboard a Cruise Ship in Unhealthy Climate
Vacationers booked within the still-flooded cabins on the subsequent crusing have been provided two distinct choices as a result of lingering dampness and odors of their staterooms.
The primary was to get pleasure from their cruise as booked, within the unique stateroom, with full data of its situation earlier than they set sail. For the inconvenience, a 30% refund of the cruise fare was offered to the passengers’ onboard accounts, and any quantity not used in the course of the crusing was refunded again to the cardboard on file for that account.
The second choice was to cancel the crusing for a 100% refund, with no charges or penalties. Company who selected this selection additionally acquired a 100% future cruise credit score (FCC) of the cruise fare paid for the impacted reserving, which is able to stay legitimate for any various cruise setting sail by February 1, 2025.
Subsequent Itinerary Not Impacted
Whereas some friends’ staterooms have been impacted and people vacationers acquired the choices for crusing with a partial refund or selecting a full refund and a full FCC for the inconvenience of dropping their deliberate trip, it needs to be famous that the general crusing was not affected.
Voyager of the Seas set sail for her subsequent cruise as deliberate on January 27, a 5-night Western Caribbean cruise that visited each Costa Maya and Cozumel earlier than returning to Galveston on Thursday, February 1.
Moreover, the ship has already departed on the subsequent successive cruise, a 4-night crusing to Cozumel, Mexico, with two full days at sea to get pleasure from all of the 137,276-gross-ton ship has to supply. It’s potential {that a} restricted variety of friends might have additionally acquired related provides for that crusing, relying on how cleanup efforts have continued.
Voyager of the Seas can welcome 3,602 friends at double occupancy, or as much as 4,000 passengers when absolutely booked. Additionally onboard are 1,200 worldwide crew members whose first precedence is to make sure everybody’s security, it doesn’t matter what climate situations the ship encounters.
