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Evaluation: Thompson Lodge Austin – One Mile at a Time

Throughout my journey to Austin, I spent a number of nights at the Thompson Austin, which opened in early 2022. This was a particular keep for me, because it’s additionally the keep throughout which I earned lifetime Globalist standing.

I’ve written up to now about how I’m an enormous fan of the Thompson model. Dare I say that I believe my love affair with the model is carrying off a bit, as I keep at extra of the newly opened properties? There’s loads to like about this lodge, but in addition some issues that pissed off me.

On the plus facet, the lodge has implausible meals & beverage retailers (as is widespread with Thompson), a central location, a pleasant pool, and pleasant service. Nevertheless, I discovered the room design to be poor, to the purpose that I puzzled if I used to be staying at a W property. Moreover, I’m not a fan of the truth that this “property” is actually two lodges plus an condo constructing, so there’s nothing “boutique” about it.

Reserving the Thompson Austin

I paid money for my keep on the Thompson Austin, and the speed was roughly $300 per evening. Ford booked me by way of the Hyatt Privé program. Hyatt Privé charges value the identical as customary versatile charges (not member charges, advance buy charges, AAA charges, and so forth.), and embody the next further perks:

  • Every day full breakfast for 2 within the lodge’s restaurant
  • A $100 property credit score per room per keep
  • A one class room improve confirmed inside 24 hours of reserving (room-to-room or suite-to-suite) — primarily based on availability on the time of reserving
  • Early check-in (as early as 9AM) and late check-out (as late as 4PM), topic to availability
  • A welcome present and letter

Admittedly a few of these advantages overlap with my World of Hyatt Globalist perks, however getting an additional $100 credit score was a pleasant further profit.

For these seeking to redeem factors, the Thompson Austin is a Class 6 World of Hyatt property, that means that an ordinary room free evening redemption prices 21,000-29,000 factors (for my nights the speed would have been 25,000 factors). For what it’s value, I worth World of Hyatt factors at 1.5 cents every, so paying money was the higher worth.

The Thompson, tommie, and Sienna on the Thompson

I’ve posed the query up to now of what constitutes a boutique lodge. The Thompson Austin markets itself as a “boutique” property, although I believe it’s vital to know that it is a three-in-one property — it has two lodges, plus an condo constructing.

To begin with, there’s a 212-room Thompson, and a 193-room tommie lodge (tommie is meant to be a model just like Thompson, however with smaller rooms).

Whereas these lodges are marketed individually, they’re 100% the identical lodge for all sensible functions. They share the identical entrance, the identical foyer, the identical check-in counters, the identical facilities, and rooms are on the identical flooring. Once you get out of the elevator on every visitor room ground, Thompson rooms are to at least one facet, whereas tommie rooms are to the opposite facet. So it is a 405-room lodge, plain and easy.

Whereas I get the idea of twin branded lodges (it’s supposed to enchantment to extra market segments), I discovered the execution right here to be bizarre. The doorway to the lodge solely lists Thompson (with no point out of tommie), whereas the espresso store is marketed as being on the tommie, despite the fact that it’s simply as a lot on the Thompson.

On prime of the 2 lodges, there’s additionally a 314-unit condo constructing on this advanced, often called Sienna on the Thompson. The condo constructing shares the identical pool, gymnasium, and so forth. (although there’s a unique entrance).

The purpose is, whereas the pool and gymnasium are spectacular, remember that you’re sharing it with 719 models (and for the condo advanced, there are some two bed room models). Under is an image of the outside of the constructing — the underside half of the constructing is the 2 lodges, whereas the highest half of the constructing is the flats.

Thompson Austin exterior

Thompson Austin location

The Thompson Austin has a central location. It’s situated on the intersection of fifth and San Jacinto. I’m not an knowledgeable on Austin, however I discovered this to be a reasonably central location, and it was simple to stroll most locations from right here. Be aware that the lodge is close to the realm with many bars, so it may be loud and a bit wild right here within the evenings.

Should you’re arriving through Austin-Bergstrom Worldwide Airport (AUS), it’s solely a couple of 15-minute drive from the airport, which is handy.

Thompson Austin entrance

Thompson Austin foyer & check-in

The Thompson Austin has a cool and quirky foyer, with a number of couches, a fire, and an throughout cozy vibe. Three of the meals & beverage retailers are accessible instantly from the foyer, so this affords easy accessibility to lots of the lodge’s facilities.

Thompson Austin foyer
Thompson Austin foyer
Thompson Austin foyer

Reception was situated contained in the foyer and to the proper.

Thompson Austin reception

Verify-in began by being requested which of the lodges I used to be staying at. The check-in course of was fast, and the affiliate checking me in was pleasant {and professional}. He did a fantastic job going over all of the Globalist perks and facilities of the lodge. I had been assigned a San Jacinto Suite, which is the usual suite on the lodge, as I had used a collection improve award to verify this.

Thompson Austin welcome letter

As soon as once more, I discover the twin branded facet of this property to be unusual, as I used to be given a Thompson key in a tommie sleeve.

Thompson Austin room keys

With keys in hand, I headed to the elevator, situated proper down the corridor from reception. I took that as much as the thirteenth ground, the place my room was situated.

Thompson Austin elevators

The elevator had some cool, trippy artwork, which adjustments relying on the angle from which you have a look at it.

Thompson Austin elevator

As soon as on the thirteenth ground, the tommie rooms had been situated to at least one facet (with purple carpet), whereas the Thompson rooms had been situated to the opposite facet (with darker carpet).

Thompson Austin elevators
Tommie Austin hallway

It’s attention-grabbing how each the Thompson and tommie have the identical room numbers — Thompson room numbers begin with “TH,” whereas tommie room numbers begin with “TM.” It looks as if it will make the lifetime of lodge workers loads simpler if they only selected totally different numbers, since every time you went to an outlet and charged one thing to the room, an worker must ask at which of the 2 properties you had been staying.

Thompson & Tommie room numbers

Thompson Austin San Jacinto Suite

I used to be assigned TH1304, a San Jacinto Suite. As soon as strolling down the Thompson hallway, this was one of many first rooms on the proper.

Thompson Austin hallway
Thompson Austin room exterior

It appears that evidently newly constructed Thompson properties are all about having small rooms, and this suite is the proper instance of that. It’s attention-grabbing that once you go to Hyatt’s web site and search charges at this lodge, sq. footage isn’t listed, not like at most properties.

Nevertheless, the room description web page does have these particulars, and San Jacinto Suites are 572 sq. ft. Whereas that’s measurement typically, it’s not precisely spacious for a full suite with a separate lounge and bed room.

The suite featured an entryway with a half lavatory on the proper, after which a closet and the minibar to the left.

Thompson Austin suite entryway

The lounge consisted of a chunk of furnishings that was someplace between a loveseat and a sofa — you can comfortably match two folks there, or three folks should you wished to be actually shut collectively.

Thompson Austin suite lounge

The lounge had a wall-mounted TV, in addition to a protracted desk of kinds, which additionally had a turntable.

Thompson Austin suite lounge

The suite had a Nespresso espresso machine on the desk. Whereas there was sugar, there was no milk or creamer of any kind.

Thompson Austin in-room espresso machine

Then there was the minibar, which had a choice of drinks and snacks out there for buy.

Thompson Austin minibar
Thompson Austin minibar

Additionally close to the minibar was a welcome amenity, consisting of two bottles of Topo Chico glowing water, plus a cookie.

Thompson Austin welcome amenity

There was a half bathtub off the lounge, that includes a bathroom and sink.

Thompson Austin suite half lavatory
Thompson Austin suite half lavatory

The bed room had a snug king measurement mattress, plus one other TV.

Thompson Austin suite bed room
Thompson Austin suite bed room

There was a sliding door separating the bed room from the primary lavatory. The lavatory had a single sink, a partitioned off rest room, and a large bathe with one bathe head on either side, which may have simply accommodated a dozen folks without delay.

Thompson Austin suite lavatory
Thompson Austin suite rest room
Thompson Austin suite bathe

Toiletries had been in reusable bottles from Bowmakers.

Thompson Austin suite toiletries

The suite had views of close by buildings — the Austin skyline certain has a ton of lodges (within the backside left of the beneath image you possibly can see The Driskill, one other Hyatt property).

Thompson Austin suite view

You’re in all probability pondering “properly that suite appears fairly good.” I’d agree with that — the difficulty is that the suite felt prefer it was designed by somebody who by no means stayed in a lodge earlier than, and no thought was put into the precise design decisions that affect the visitor expertise. Let me present some examples:

  • There have been no retailers on prime of the desk, and the 2 retailers beneath the desk had been occupied with the espresso machine and a lamp; who designs a desk with no retailers?!
  • The lounge was kind of uselessly small; it had a single sofa, so it will have been good if there have been one other chair, or one thing, since typically the good a part of having a collection is having the ability to hang around with others
  • There have been two AC energy retailers subsequent to the mattress on either side, however they had been so shut collectively that you simply couldn’t use them on the similar time with most varieties of cords
  • The sliding door between the lavatory and bed room wouldn’t keep closed, however would preserve sliding open; whereas there’s a lock, at instances that was exhausting to open, and I nearly thought I used to be caught in there
  • It’s odd to me to have one of many greatest showers I’ve ever seen in a collection, all whereas having a single sink in the primary lavatory
  • I do know black bathrooms may look good proper after they’re cleaned, however I’ve by no means seen a black rest room that doesn’t look terrible after it’s utilized in any capability
  • The supplies largely felt low-cost, and the lighting wasn’t doing the room any favors when it comes to put on & tear; for instance, check out the beneath image of the door to the half lavatory
  • One thing was funky with the air conditioner within the room; I’m not notably temperature delicate, however at evening I discovered that it was both method too heat or method too chilly within the room, to the purpose that I’d get up, regardless of having the identical setting on all evening
  • There’s no cellphone in the lounge, however reasonably solely within the bed room; should you’re staying in a full suite, it’s good to have the ability to separate the 2 areas in case somebody needs to sleep, however then there’s no approach to name down with out going into the bed room
  • There’s a grasp lighting change on the primary door to the room, nevertheless it’s not labeled as such; I solely realized this after spending a number of minutes making an attempt to get any lights to activate
  • For the reason that room had a concrete ceiling, there have been no central lights in the lounge or bed room, which meant the lighting at evening was poor

These are all individually minor gripes, and it’s not that any of those made my keep horrible. It’s extra that I used to be pissed off by how inconsiderate the design was in so some ways. Does nobody take a look at out these room designs earlier than they determine to roll them out on a widespread foundation?

Thompson Austin suite desk
Thompson Austin suite put on & tear

Thompson Austin gymnasium

The Thompson Austin’s gymnasium is situated on the third ground, and it’s unimaginable, simply probably the greatest lodge gyms I’ve seen. It has a ton of cardio and weight gear, and there’s even a golf simulator you possibly can guide (I imagine at an additional value).

Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin gymnasium
Thompson Austin golf simulator

The gymnasium additionally had bottled water, in each Thompson and tommie branded bottles.

Thompson Austin gymnasium bottled water

Whereas it is a nice gymnasium, simply remember that it’s shared between the 2 lodges, plus the condo constructing, so it will get fairly busy. It’s way more crowded than your typical lodge gymnasium.

Thompson Austin pool

The Thompson Austin has a really good pool on the fourth ground. Now, in December the pool was completely empty, however I think about that in summer season this place is slammed, given the quantity of people that have entry to it (it’s additionally shared with the condo constructing). It’s additionally in all probability not going to be a fantastic pool for really swimming laps, assuming you’re not alone in it (and even then it’s questionable).

Thompson Austin pool
Thompson Austin pool
Thompson Austin pool seating
Thompson Austin pool seating

Thompson Austin The Espresso Bar at tommie

One space the place the Thompson excels is with meals & beverage retailers, as there are 4 distinctive ideas. The Espresso Bar at tommie is situated simply off the foyer of the Thompson, and is open every day from 6AM till 7PM. It’s a fantastic place to get a cup of espresso within the morning, or perhaps a glass of wine within the night — this isn’t your conventional espresso store!

The Espresso Bar at Tommie

It additionally has comfy seating, should you’re searching for someplace to get work executed.

The Espresso Bar at Tommie
The Espresso Bar at Tommie

Each the cappuccinos and chilly brews right here had been glorious, although actually dear — a small chilly brew and small cappuccino each retailed for $7 every!

The Espresso Bar at Tommie drinks

Thompson Austin The Diner Bar

The Diner Bar can also be situated off the foyer, and is described as providing “Port Metropolis Southern meals, whereas seizing further inspiration from regional components and native Texan flavors.” James Beard 2022 Excellent Chef Mashama Bailey and Johno Morisano are behind the idea.

The Diner Bar Austin exterior

So far as the opening instances go:

  • Breakfast is served right here from 7AM till 11AM Monday by way of Friday; in case your charge contains breakfast, you possibly can have breakfast right here or at The Gray Market
  • On weekends, brunch is served from 11AM till 2PM; in case your charge contains breakfast, you possibly can’t use that profit right here for brunch
  • Dinner and drinks are served right here nightly from 4PM till 10PM

The restaurant has a few dozen tables, and likewise has a protracted bar, which is the point of interest of the restaurant.

The Diner Bar Austin seating
The Diner Bar Austin seating
The Diner Bar Austin seating
The Diner Bar Austin seating

I had breakfast right here one morning, and you may discover the breakfast menu right here. The breakfast menu is unquestionably a bit untraditional, as there’s no avocado toast (gasp!) or construct your individual omelet choice. As a substitute the choice is generally fairly “filling,” as you’d anticipate from southern meals.

The Diner Bar Austin breakfast

For instance, choices included the “French Omelet,” with cheese, crème fraîche, chives, potato rosti, and lettuce, in addition to the “Texas Greatest,” with carolina gold rice, hominy, lentils, chickpeas, harissa, and fried egg.

The Diner Bar Austin breakfast
The Diner Bar Austin breakfast

The restaurant was fairly crowded with locals within the night as properly, and you may discover the dinner menu right here. Not solely had been the cocktails superb, however so was the meals. This included the shrimp & carolina gold rice with peas, and the half roasted hen with garlic trencher and braised escarole.

The Diner Bar Austin drinks
The Diner Bar Austin meals
The Diner Bar Austin meals

Thompson Austin The Gray Market

The Gray Market is the opposite foyer degree eating choice on the Thompson, and it appears like a cross between a diner and a seize & go market. To entry this from the lodge, you really should stroll by way of The Diner Bar. It’s open every day from 7AM till 10PM.

The Gray Market Austin seating
The Gray Market Austin seating

For one, you possibly can come right here any time to seize drinks or meals. There’s every little thing from soda, to bottles of wine, to ready meals, to souvenirs.

The Gray Market Austin meals & drinks
The Gray Market Austin meals & drinks
The Gray Market Austin seating

On prime of that, there’s a full kitchen, and you may discover the breakfast and all day eating menu right here. In case your charge contains breakfast (otherwise you’re a Globalist member), you possibly can take pleasure in breakfast right here any morning, and you may also have it through room service. The service charge is even waived if in case you have it delivered. On the weekends that is the one choice for breakfast that’s included, since The Diner Bar is closed for breakfast.

As has develop into widespread these days with room service, it’s served in to-go luggage, which takes away fairly a bit from the expertise of in-room eating.

The Gray Market Austin breakfast

Choices included the “TGM Omelet,” with mushrooms, peppers, onions, and potato hash, and the “Hash and Eggs,” with crumbled hen sausage, potatoes, and sunny eggs.

The Gray Market Austin breakfast
The Gray Market Austin breakfast

Thompson Austin Wax Myrtle’s Conceal-A-Approach

Wax Myrtle’s Conceal-A-Approach is situated on the fourth ground, subsequent to the pool. It’s open every day from 11AM till 11PM, and is a superb place to have a drink or a meal. You may discover the menu right here.

Wax Myrtle’s Conceal-A-Approach entrance

Not solely does the restaurant have an enormous indoor house, nevertheless it additionally has plenty of outside seating.

Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating
Wax Myrtle’s Conceal-A-Approach seating

The meals right here was nice, together with the boiled peanut hummus with roasted salsa verde and the tuna tartare tostada.

Wax Myrtle’s Conceal-A-Approach lunch
Wax Myrtle’s Conceal-A-Approach lunch

Backside line

There’s loads to love concerning the Thompson Austin, together with the good meals & beverage retailers, the pleasant service, and the widely good elite recognition.

Nevertheless, there are additionally issues that I didn’t love, just like the poorly thought out room design, which demonstrated a transparent lack of consideration to element. Moreover, I’m not an enormous fan of twin branded lodges, to not point out that there’s an condo advanced added into the combination right here as properly. This isn’t a boutique lodge, however reasonably a 400+ room lodge, together with a 300+ unit condo constructing.

I nonetheless just like the Thompson model, I simply don’t prefer it fairly as a lot as earlier than. For instance, I liked the Thompson Dallas, as a result of it was a transformed property. In the meantime the newly function constructed Thompsons appear to have small rooms, and a scarcity of consideration to element.

Should you’ve stayed on the Thompson Austin, what was your expertise like? And the place do you stand on the Thompson model as such?

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