Airlines

Evaluate: Singapore Airways SilverKris Enterprise Lounge T3 (SIN)

Throughout my whirlwind Aeroplan journey, I had round 4 hours at Singapore Changi Airport, after touchdown from Bahrain in Gulf Air’s Boeing 787 enterprise class, and previous to departing for Ho Chi Minh Metropolis in Singapore Airways’ Boeing 787 enterprise class.

Not solely was I excited to spend a while at Changi Airport, however I used to be particularly wanting ahead to trying out the brand new Singapore Airways SilverKris Enterprise Lounge in Terminal 3. Over the previous few years, Singapore Airways has reimagined its lounges in Terminal 3, with some actually constructive adjustments, which had been a part of a S$50 million funding.

The outdated Singapore Airways KrisFlyer Enterprise Lounge was simply okay, when you ask me, particularly because it had no pure mild. Effectively, I’m joyful to report that the brand new lounge is phenomenal — it’s a lot larger than earlier than, with pure mild, nice decor, a wide range of seating choices, and a very good number of meals and drinks. Let’s get into the evaluate…

Singapore SilverKris Enterprise Class Lounge location

Previous to this journey, I hadn’t been in Southeast Asia in over three years, so it was unimaginable to lastly be again. Changi Airport is my favourite airport on the planet, and being again right here energized me a lot, regardless that I used to be deliriously drained.

My Gulf Air flight arrived at Changi Terminal 3, so my first cease was the Singapore Airways transit desk, to have my boarding move printed (Gulf Air wasn’t capable of print it, regardless that it was the identical ticket, and on-line check-in didn’t work as a result of sort of itinerary). Thankfully that was taken care of inside minutes.

I then headed to the Singapore Airways SilverKris Enterprise Lounge Terminal 3. Whereas my flight was departing from Terminal 2, the 2 terminals are related airside, and this lounge is a lot better.

Singapore Airways’ lounges are positioned within the heart of the terminal, closest to the E Gates. Whenever you’re within the central procuring space, you’ll see an escalator main up a stage to the lounges.

Singapore Changi Airport Terminal 3

The best solution to establish the placement of the lounge is by the artwork glass set up, that includes Singapore Airways’ batik motif. This consists of 105 handcrafted artwork glass items, and measures 12 meters vast and three.8 meters tall, so it’s exhausting to overlook.

Singapore SilverKris Lounge escalator
Singapore SilverKris Lounge signage & artwork

The SilverKris Enterprise Lounge, SilverKris First Lounge, and The Personal Room, all share one essential entrance, and you then’ll be pointed within the course of the portion of the lounge you’re eligible to make use of.

Singapore SilverKris Lounge entrance

Singapore SilverKris Enterprise Class Lounge hours

The Singapore Airways SilverKris Enterprise Lounge is open 24/7. Some individuals with lengthy layovers select to remain in a single day within the lounge, which I assume is why it stays open. As some extent of comparability, the adjoining SilverKris First Lounge is open day by day from 5AM till 1AM.

Singapore SilverKris Enterprise Class Lounge entry necessities

The Singapore Airways SilverKris Enterprise Lounge is a regular Star Alliance enterprise class lounge. All enterprise class passengers on a departing Star Alliance flight have entry to this lounge. Be aware that Star Alliance Gold members don’t get entry to this lounge, however somewhat are despatched to the inferior SilverKris Gold Lounge.

It’s fascinating to see the strategy completely different airways take towards Star Alliance Gold lounge entry. Some Star Alliance airways (like Lufthansa) give Star Alliance Gold members entry to higher lounges than you’d get in enterprise class, whereas Singapore Airways has a worse lounge for these vacationers.

Singapore SilverKris Enterprise Class Lounge seating & format

The primary wonderful thing about the brand new SilverKris Enterprise Lounge is simply how massive it’s. The outdated lounge was round 22,500 sq. ft, whereas the brand new lounge is over 32,000 sq. ft, so it’s about 40% larger than earlier than. The lounge has a capability to accommodate as much as 570 visitors.

In contrast to the earlier lounge, the brand new one has tons of pure mild, which in and of itself makes such a giant distinction by way of the visitor expertise.

Whenever you enter the lounge, you may both flip left or proper, so let’s begin by wanting on the proper aspect of the lounge, which is the smaller space. That is the a part of the lounge with probably the most pure mild and highest ceilings, because the house primarily opens up into the terminal.

Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge view

There are rows of seats alongside the outer-edge of the lounge, and I admire the trouble that was put into the design. This isn’t a kind of lounges the place each single seat seems the identical, however this really seems thoughtfully designed.

Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating

The middle part largely has communal tables.

Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating

Then by the home windows are some semi-private cubicles, which I’m an enormous fan of. Singapore Airways fairly constantly affords these in lounges, although they’re fairly uncommon elsewhere.

Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge seating

This space of the lounge additionally has the bar, although it has very restricted hours, which I’ll focus on in additional element beneath (within the part about meals & drinks).

Singapore Airways SilverKris Enterprise Lounge bar

Again towards the doorway is a small enclave with a row of high-top seating dealing with the terminal.

Singapore Airways SilverKris Enterprise Lounge seating
Singapore Airways SilverKris Enterprise Lounge view

That is additionally the world the place a customer support desk is positioned, in case you want any assist with a reservation, in addition to a small KrisShop gallery.

Singapore Airways SilverKris Enterprise Lounge service desk
Singapore Airways SilverKris Enterprise Lounge KrisShop gallery

As soon as within the left a part of the lounge, you’ll first end up in the primary eating space. This consists of a number of buffets, high-top seating, and likewise plenty of cafe-style tables alongside the partitions.

Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating

Deeper into the lounge is much more seating, together with swiveling seats, cubicles with tables, and extra communal tables.

Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating

There’s additionally a relaxation space again right here, nevertheless it was fairly busy once I visited, so I didn’t really feel snug taking an image.

Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating

Subsequent, there’s an extra part with seating simply off the eating space, with a wide range of extra conventional lounge seating choices. This space has particular person seats with aspect tables, with loads of decisions relying in your seating preferences.

Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating
Singapore Airways Enterprise Class Lounge seating

This space of the lounge additionally has a play room for youths.

Singapore Airways Enterprise Class Lounge play space

Lastly, the again of this room has one other space with extra of these semi-private seats.

Singapore Airways Enterprise Class Lounge seating

All-in-all, I assumed the lounge’s seating was implausible. I liked the number of seating choices, and the design felt high-end. A couple of additional issues to notice:

  • Wi-Fi within the lounge was quick and free
  • There have been energy shops at almost all seats, as you’d count on for a newly designed lounge (however you’d be shocked…)
  • I really like the truth that the lounge has enjoyable and chic background music (you may hearken to it on Spotify too, as Singapore Airways publishes its boarding, touchdown, and lounge music there); not many lounges supply background music, however Singapore Airways pulls it off nicely
  • I admire how the lounge was comfortably busy throughout my keep; it was by no means packed, but in addition wasn’t empty
  • The lounge cleansing employees had been up to the mark by way of at all times clearing plates and glasses, and wiping down tables

Singapore SilverKris Enterprise Class Lounge meals & drinks

The Singapore Airways SilverKris Enterprise Lounge has a powerful meals choice, positioned at a number of completely different stations. The primary buffet consisted primarily of sizzling meals, with a concentrate on Asian dishes. There was every thing from dim sum, to curry, to soup. And in contrast to some meals you’ll discover in lounges, the choice was really superb — this wasn’t just a few microwaved rubbish.

Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet

On high of that, there have been a couple of made to order choices, together with Japanese udon with hen karaage, laksa, and se chuan spicy wanton in crimson oil.

Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet

I couldn’t go away Singapore with out no less than consuming one thing, so I ordered the laksa. It was scrumptious, as you’d count on.

Singapore Airways Enterprise Lounge buffet

There was a separate buffet with chilly choices, which nearly appeared to have a seize & go theme (I’m unsure if that’s the intent, however many issues had been packaged).

Singapore Airways Enterprise Lounge buffet

The buffet had cereal, fruit cups, sandwiches (pesto hen, egg mayo, and many others.), a cheese choice, a salad bar, and a few desserts.

Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet
Singapore Airways Enterprise Lounge buffet

Individually there have been a number of drink stations, with self-serve water, soda, beer, wine, and liquor.

Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks
Singapore Airways Enterprise Lounge drinks

There was self-serve Taittinger, which is fairly nice for a lounge!

Singapore Airways Enterprise Lounge drinks

There was additionally an espresso machine. The drinks had been top quality so far as machines go, however nothing can examine to 1 made by a barista.

Singapore Airways Enterprise Lounge espresso machine

And that brings me to my one criticism of the SilverKris Enterprise Lounge. The lounge has a ravishing bar, nevertheless it has very restricted hours. You may get a barista espresso from 6AM till 10AM, or you will get a cocktail made by a bartender from 5:30PM till 1AM.

Singapore Airways Enterprise Lounge bar hours
Singapore Airways Enterprise Lounge espresso machine

Am I the one one who finds that to be unnecessarily prescriptive? Many passengers are touring on Singapore Airways between areas, so would it not be an excessive amount of to ask for a correct espresso at 11AM, or a correct cocktail at 4PM?

I simply don’t get it. Is that this a value saving measure? As a result of this lounge may be very nicely staffed, and I’m positive they may simply reassign somebody. If it’s about consumption, I’m unsure consumption would really change a lot, since you may make your personal espresso and cocktails.

Please, Singapore Airways, as a espresso lover, I encourage you to increase the hours of this service. Fairly please?

Singapore SilverKris Enterprise Class Lounge loos & showers

Bogs have additionally gotten a giant improve with the brand new SilverKris Enterprise Lounge. There are a few units of loos, and so they’re fashionable and couldn’t be cleaner. In equity, you might principally eat off the ground of the general public loos at Changi Airport, so the cleanliness is hardly a differentiating issue.

Singapore Airways Enterprise Lounge loos
Singapore Airways Enterprise Lounge loos
Singapore Airways Enterprise Lounge loos
Singapore Airways Enterprise Lounge loos

On high of that, the lounge has bathe suites, which I used to be joyful to make use of, as I used to be in want of a bathe at this level. The bathe suites are additionally an amazing enchancment over the outdated setup, and are legitimately good.

Singapore Airways Enterprise Lounge bathe suite
Singapore Airways Enterprise Lounge bathe suite
Singapore Airways Enterprise Lounge bathe suite bidet
Singapore Airways Enterprise Lounge bathe suite

I discovered the water strain to be good. I used to be a bit shocked to seek out unbranded toiletries within the bathe room. It’s not that the standard wasn’t good, however often this sort of factor is such a advertising and marketing alternative for toiletry manufacturers, so I ponder what precisely is occurring there.

Singapore Airways Enterprise Lounge bathe suite toiletries

Backside line

The Singapore Airline SilverKris Enterprise Lounge is implausible. Not solely is it an amazing lounge in absolute phrases, nevertheless it’s such an enchancment over the outdated lounge. It’s a lot larger than earlier than and has pure mild. On high of that, it has plenty of seating choices, an enormous number of meals and drinks, nice bathe suites, and fixed cleansing.

What do you make of the brand new Singapore Airways SilverKris Lounge Changi?

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