Etihad enterprise class overview aboard the Airbus A350

Fast take: Trendy seats, high-end facilities, on-demand gourmand meals and wonderful service all set Etihad enterprise class aside from the pack.


  • Closing doorways make Etihad’s newest business-class seats appear ultraprivate.
  • Excessive-tech touches embody wi-fi charging pads and Bluetooth connectivity.
  • They supply refined companies and facilities like on-demand eating, Armani Casa serviceware and Acqua di Parma amenity kits.


  • Enterprise class is in a single, giant cabin, so service within the again rows may take noticeably longer.
  • The airline’s U.S. preclearance lounge in Abu Dhabi may use some updates.
  • No pajamas are supplied, so convey your individual.

Becoming a member of the rising group of airways which have adopted suite-style business-class seats with closing doorways, Etihad unveiled its newest business-class seats aboard the Airbus A350-1000 again in March 2022.

The airline started working A350 flights to New York’s John F. Kennedy Worldwide Airport (JFK) in July of that yr, giving U.S.-based vacationers one more wonderful choice for transiting to varied corners of the globe through the Center East. Since then, Etihad has begun flying its A350s to Chicago’s O’Hare Worldwide Airport (ORD) as properly.

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Whereas sliding doorways present passengers with an additional degree of inflight privateness, the suites additionally function high-tech options like leisure methods with Bluetooth connectivity and wi-fi charging pads. Stylish finishes like stylized sconce lighting, fake marble surfaces and Acqua di Parma facilities and Armani Casa serviceware additionally elevate the expertise.

I redeemed American Airways AAdvantage miles to fly from Chhatrapati Shivaji Maharaj Worldwide Airport in Mumbai (BOM) to Chicago through Abu Dhabi Worldwide Airport (AUH) in September so I may check out Etihad enterprise class for myself. Here is all the things you want to know to guide Etihad enterprise class and profit from the expertise on board.

How a lot does it value to guide Etihad enterprise class?

How a lot it prices to guide Etihad enterprise class will rely in your origin and vacation spot, in addition to whether or not you are flying one-way or round-trip.

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Spherical-trip tickets from the varied U.S. airports the place Etihad operates — that are simply O’Hare, JFK and Dulles Worldwide Airport (IAD) for the time being — to Abu Dhabi begin at round $5,600 over the following a number of months. For those who’re flying through Abu Dhabi to a different vacation spot, the airfare can fluctuate even additional. As an example, I used to be touring between Mumbai and Chicago, and airfares on that route begin at round $4,200 round-trip over the following a number of months.


Etihad is companions with American Airways, so you’ll be able to redeem AAdvantage miles for award tickets on Etihad flights. Award tickets in enterprise class on Etihad from the U.S. to both the Center East or the Indian subcontinent begin at 70,000 miles every method, which TPG values at about $1,050, plus taxes and costs.

Trying simply on the route I used to be on between Chicago and Mumbai, here is how a lot you’ll be able to anticipate to pay in both money or miles for a round-trip ticket on Etihad.

Class Financial system Enterprise class
Airfare $1,019-$2,879 $4,171-$6,921
American AAdvantage miles 80,000 + $71 taxes/charges 140,000 miles + $71 taxes/charges

For those who’re seeking to replenish on American Airways AAdvantage miles, you may need to contemplate the next bank cards:

The data for the Citi AAdvantage Platinum Choose, CitiBusiness AAdvantage Platinum Choose, American Airways AAdvanatge MileUp, AAdvantage Aviator Crimson and the AAdvantage Aviator Enterprise playing cards has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or supplied by the cardboard issuer.

Etihad business-class passengers can choose seats at no cost, although if you happen to guide an award via a associate program like American AAdvantage, you might need to name Etihad immediately to pick or change seats. Though I had my Etihad affirmation quantity, for example, I couldn’t change my seats on-line and needed to name.

The airline offers a useful baggage allowance calculator on its web site, however business-class passengers on the airline’s long-haul flights between India or the Center East and the U.S. can convey a private merchandise of as much as 5 kilograms (11 kilos), a carry-on bag of as much as 12 kilograms (26 kilos) and two checked luggage of as much as 32 kilograms (70 kilos).

Checking in to and boarding Etihad enterprise class

Etihad business-class passengers can make the most of the next precedence companies on the airport.

Precedence check-in Sure
Lounge entry Sure, Etihad and associate lounges
Does the airline take part in TSA PreCheck? Sure
Precedence boarding Sure, in Group 1 after preboarding

My Etihad business-class expertise comprised two flights. The primary was from Mumbai to Abu Dhabi, departing at 9:55 p.m. and arriving in Abu Dhabi two hours, 55 minutes later at 11:20 p.m. My second flight from Abu Dhabi to Chicago departed at 2:45 a.m. and arrived in Chicago 14 hours, 55 minutes later, at 8:40 a.m.


On the airport in Mumbai, I had entry to the business-class check-in desks, and there have been no different passengers ready, so inside about 90 seconds, I acquired my boarding go and a go to the Adani Enterprise Lounge, which is Etihad’s associate facility on the airport.

After immigration and safety, an airport escort took me on to the lounge, the place I used to be greeted by title and escorted to a seating space of my selecting — there have been numerous dwelling room-style vignettes, a cafe-style space with a buffet, a high-top bar and a quiet zone for leisure.

I used to be handled to a complimentary 30-minute foot therapeutic massage with a view of the lounge’s dwelling wall (they’re accessible on a first-come, first-served foundation) earlier than taking a gathering on Zoom utilizing the free Wi-Fi. As a result of I had not one however two flights in retailer, I abstained from a glass of Moet & Chandon Champagne.

I additionally skipped the buffet, which included each hot and cold dishes akin to numerous finger sandwiches and truffles, chilly cuts and cheese, bread and Center Japanese dips and a few Indian specialties, although they regarded scrumptious.

About 45 minutes earlier than my flight, my escort was again on the lounge entrance to take me, through electrical cart, to my gate, the place boarding was about to begin.

I will skip forward to my Abu Dhabi flight to speak concerning the expertise there earlier than detailing what awaited me on board.

Regardless of my late-night arrival and early-morning departure in Abu Dhabi, the airport was bustling. I made my approach to the U.S. preclearance facility, the place my International Entry got here in useful for skipping a brief line and getting via customs and immigration rapidly. I like the truth that you’ll be able to preclear customs right here moderately than having to take action after touchdown within the U.S. because it meant I may make a quick connection time in Chicago.

The devoted lounge facility on this a part of the airport is on the way in which to the gates, so I popped in for a fast go searching. The lounge is on the small aspect, however has a buffet with plastic-wrapped gadgets like rooster masala and grilled vegetable sandwiches, beef chimichurri with child potato salad, fruit bowls and croissants, in addition to a full bar and self-serve espresso machines.

About 50 minutes earlier than departure, I made my approach to the gate space so I may very well be among the many first to board.

On a aspect be aware, Abu Dhabi has since opened its Midfield Terminal A with plans to maneuver most operations there, the place Etihad additionally has new lounges. It is not but clear whether or not the U.S. preclearance facility will even migrate over there.


How comfy was Etihad enterprise class?

Etihad’s Airbus A350-1000s have 44 business-class pods organized in 11 rows of 4 seats throughout in a 1-2-1 sample.

All of the seats are in a single, giant cabin. Whereas some may really feel this creates a much less unique atmosphere, I appreciated the open and ethereal really feel of the cabin, which was heightened because of the dearth of overhead bins operating down the center of the cabin (there was nonetheless loads of area for everybody’s carry-on luggage).


As for the seats themselves, listed here are the structure and dimensions.

Variety of seats 44
Cabin structure 1-2-1 
Seat recline 79 inches, absolutely flat
Seat width 22 inches (27 with the armrest down)
Display screen measurement 18 1/2 inches

These seats are personalized Collins Aerospace Tremendous Diamond fashions, which could look acquainted as a result of it is the identical framework British Airways chosen for its Membership Suites. Etihad can be putting in suite-style business-class seats on a batch of latest Boeing 787 Dreamliners, although these are barely totally different.


Etihad’s A350-1000 business-class seats are organized in a reverse-herringbone sample, so the seats on the edges are angled towards the home windows whereas the pairs within the center are angled towards each other.

That makes the aspect seats nice for solo vacationers, whereas these flying with a companion may go for center seats, which even have privateness dividers in case you want some alone time.

Finest seats for solo vacationers A and Ok seats
Finest seats for {couples} D and G seats

The seats have trendy touches like brown upholstery and leather-based headrests in addition to faux-marble finishes on their aspect consoles.

Stylized sconce lights have gold-toned fretwork shells whose patterns are supposed to evoke Abu Dhabi’s swaying palms. Subsequent to the lamp, there’s a type of clip holding the menu for the flight and a knob for hanging headphones, after which subsequent to that could be a small flip-out studying gentle.

Seats have a shoulder strap that flight attendants instruct passengers to hook into the seat belt for security throughout takeoff and touchdown, however throughout flight, you’ll be able to simply use the waist belt portion.


Due to the A350’s next-generation LED lighting, the cabin illumination is ready in a sequence to assist reduce jet lag, dimming step by step as passengers drift off to sleep, for example, and brightening subtly like a desert dawn earlier than the pre-descent meal is served in order that passengers get up extra gently.


Every seat is 22 inches vast between armrests, although you’ll be able to decrease the aisle-side one to be degree with the seat cushion, providing you with 5 additional inches (it additionally contained a bottle of water).


The gap between the seatback and the leisure display screen is 39 inches, which creates a way of area however nonetheless makes it simple to regulate the system as a touchscreen with out having to lean too far.

The seat controls are situated alongside the aspect console within the type of a touchscreen that means that you can decrease and lift each the leg relaxation and the backrest of the seat in your personal private very best place. There are additionally three preset place buttons: upright for takeoff and touchdown, lounge mode stress-free and lie-flat.


There may be additionally a button to regulate the seat’s lighting and one other to extinguish it altogether. The seat has each ambient lighting and overhead lighting if you’d like one thing somewhat brighter to work or learn with, and you may management these with the hand held distant docked in one of many console cubbies, in addition to use it to name the flight attendants.


Beneath the controls was a slender leather-based armrest that didn’t transfer however was comfy to lean on.

As talked about, one of many particular options of those pods is the truth that they’ve doorways for privateness that slide out from the aspect of their shells. There’s a 5-inch hole between the bottom and the underside of the door, and the door itself is 36 inches excessive, so it would not get anyplace close to the cabin ceiling, however it nonetheless offers a way of seclusion when shut. For much more privateness, you’ll be able to interact a do-not-disturb indicator through the leisure display screen or distant.

The flight attendants lock the doorways into their open place for takeoff and touchdown, then come via the cabin at cruising altitude to unlock them so passengers can open and shut them on their very own. These have been very simple to make use of, sliding open and shutting easily.

When opened, there’s a area of 17 inches between the armrest and the previous seat’s shell via which you’ll enter or exit the seat, which makes it simple to entry the aisle.


On the alternative aspect of the seat (alongside the window within the aspect seats and within the center for middle seats) is a console with a faux-marble end that is 10 inches at its widest.


On the finish closest to the leisure is a wi-fi charging pad that labored advantageous with my iPhone 13, if slowly, juicing up my battery at about 1% each three minutes.


Subsequent to that, you’ll be able to pop open two compartments. One is small and shallow and good for small gadgets like a pockets or glasses. The opposite is barely deeper and incorporates the touchscreen distant for the IFE system, a headphone jack and a common AC plug.

Each USB-A and USB-C ports are embedded in a leg-side compartment, which may make them somewhat arduous to search out, however it does assist maintain stray wires out of the way in which and it is good to have each port varieties.


A bi-fold desk in darkish wooden grain slides out from underneath the leisure display screen and measures 17 1/2 inches vast and 16 1/2 inches lengthy, so it is a very giant floor with loads of room for a laptop computer. Because the desk is on a observe, it is also handy to roll it ahead or again in order that it is simpler to get out and in of the seat.

The seat reclines to a completely flat mattress that is 79 inches lengthy, and the footwell on the finish is 16 inches vast, 12 inches excessive and 5 inches deep (although in actuality, it is deeper for the reason that chair connects to it in lie-flat mode). Whereas I used to be comfy shifting from one aspect to the opposite, these with giant toes may really feel barely restricted. The seat’s cushioning was thick and gentle, which made it very comfy, and the pillow-turned-mattress pad meant it was good not having to sleep immediately on the seat’s floor.

Total Etihad’s A350 business-class seats really feel upscale and glossy, however nonetheless comfortable. I simply want that they had extra storage compartments for issues like a laptop computer or small digital system so you did not have to maintain yours within the overhead. Though the cabin doesn’t have particular person air nozzles over passengers’ seats, the crews on each my flights stored the temperature comfortably cool all through.


Etihad’s A350-1000s have 4 bathrooms for business-class passengers, two on the entrance of the cabin close to the jet’s smaller galley and two in the back of the cabin close to the galley that separates enterprise class from financial system. That quantities to an 11:1 passenger-to-lavatory ratio, which is fairly low, however financial system passengers nip into the again ones, so that you may discover a wait at sure instances, like after takeoff or earlier than touchdown. That mentioned, the flight attendants stored all of them spotless all through the flight.

Etihad’s bathrooms are very sharp, with mosaic-style tiling on the ground and backsplash, black counter tops, darkish wood-grain drawers and dramatic lighting. I particularly appreciated the no-touch sink and bathroom flush in addition to the hand sanitizer and Acqua di Parma lotion supplied.

Facilities in Etihad enterprise class

The facilities on board my two flights different barely as the primary from Mumbai to Abu Dhabi was slightly below three hours, whereas the one from Abu Dhabi to Chicago was one of many airline’s longer routes.

On the primary flight, I boarded to see seats stocked with medium-size geometrically patterned pillows and grey Armani Casa blankets that have been cottony on one aspect and fleece on the opposite. Menus have been ready within the seat-side clip, however flight attendants got here via passing out headphones to those that wished them. No amenity kits have been supplied.

On my second, longer flight, seats have been provisioned with patterned lumbar pillows, which was mattress pads, and bigger, gentle pillows for sleeping in addition to bigger grey Armani Casa duvets with no fleece floor.


I additionally noticed a slim yellow Acqua di Parma amenity equipment.


It contained:

  • Acqua di Parma hand cream
  • A sampler of Acqua di Parma “Futura” cologne
  • A dental equipment
  • Sanitizing hand wipes
  • Socks
  • Eye masks
  • Hand sanitizer

I discovered the headphones within the armrest with the bottle of water, and flight attendants supplied foam earplugs to those that wished them.


Sadly, the airline doesn’t provide passengers pajamas, so I had introduced my very own garments to sleep in. There are not any slippers, both, which implies it’s a must to put your footwear on to go to the rest room after which take them again off once more. Not onerous by any means, however one thing the airline may contemplate including.

The seats’ leisure screens are 18 1/2 inches throughout diagonally and ultracrisp. You possibly can management them both with the distant or as touchscreens themselves.


The content material was very updated, with new releases like “Avatar: The Manner of Water,” “Guardians of the Galaxy Quantity 3” and “The Tremendous Mario Bros. Film.” There was additionally a big choice of tv sequence, together with a particular part for HBO Max releases, plus music albums sorted by style and a smattering of reside TV channels like CNN and BBC Information.

The leisure system was properly stocked and straightforward to navigate, and I appreciated the highest bar displaying the flight progress in case I misplaced observe of the time. Whereas the noise-canceling headphones the airline gives are fundamental, passengers can hyperlink their very own Bluetooth headsets to the system and use them as an alternative.


Etihad gives numerous Wi-Fi packages. On my longer flight, you can buy a text-only go for $4.99 or a full-flight “Browsing” go with limitless knowledge for $19.99. I chosen the latter, was capable of join rapidly and located first rate speeds of over 14Mbps obtain and a pair of.57Mbps add; ok to electronic mail, browse the net and even add some images, albeit slowly.

Professional tip: Create an account if you’re buying your Wi-Fi go as a way to simply change service between gadgets.

How was the meals in Etihad enterprise class?

Etihad gives dine-on-demand service in enterprise class. Nonetheless, my first flight was quick and departed simply after native meal time, so the menu was titled “After Take-Off” and everybody was served directly.

Earlier than that occurred, although, flight attendants got here via the cabin providing passengers a selection of Champagne or juice and introduced me a glass of glowing water once I requested one.

As soon as the airplane door was closed, they got here via to take everybody’s order for a post-departure beverage and the meal.

The menu selections included:

  • A starter of dahi bhaila creamy dip with mint and chutney
  • Tandoori raan (lamb) with gravy, sukha bhutta palak curry and butter naan
  • Zaffrani paneer tikka with inexperienced pea pulao, sukha bhatta palak, tandoori broccoli and dal makhani lentils
  • Candy boondi with saffron and cardamom malai for dessert

The wine selections included:

  • Devaux Grande Reserve Brut non-vintage Champagne
  • Escudo Rojo Reserva Chardonnay from Chile
  • Allan Scott Sauvignon Blanc from New Zealand
  • Chateau des Landes Merlot from Bordeaux
  • Two Arms “Gnarly Dudes” Shiraz from Australia

There was additionally a big selection of different drinks together with each glowing and nonetheless waters, 4 sorts of fruit juice, Coca-Cola, Sprite and different gentle drinks, a full espresso and tea menu plus loads of spirits together with Chivas Regal 18-year-old whisky, The Botanist gin and Gray Goose vodka.

The crew introduced drinks and warmed nuts out about 20 minutes after takeoff, and handed via the cabin refilling drinks yet another time earlier than the meal service, which began 40 minutes after that.

Every thing got here on a single tray, and I used to be served a plate with roti and butter together with the remainder of the meal and a glass of the Bordeaux.


Though easy, the presentation was lovely because of the Armani Casa plates, cutlery and glasses, all of which had a really modern and glossy look, and the lamb was tender and flavorful.


I completed in about 20 minutes and my tray was cleared instantly so I may get somewhat nap in earlier than touchdown.

On my longer flight to Chicago, flight attendants handed via the cabin at common intervals providing passengers predeparture drinks together with Champagne, water, orange juice and lemon-mint juice.

Throughout taxi, the crew additionally got here to ask every passenger in the event that they’d prefer to dine after takeoff or go proper to sleep. Most passengers appeared to need to keep up, as did I, although they may dine anytime they wished because of the airline’s coverage.

The menu on this flight was extra in depth, together with each “all-day” and “a la carte” sections, which I took to imply snacks and a light-weight pre-landing meal for the previous and a heartier post-departure meal for the latter.


The a la carte menu included the next selections:

  • Arabic mezze
  • Poached salmon tartar with cranberry relish and fried capers over rye crostini
  • Crimson pepper soup with candy corn salsa and tarragon oil
  • Braised beef shortribs with carrot puree, roasted celeriac and balsamic-glazed pearl onions
  • Seared sea bream filet with white bean and walnut over kale with orange butter
  • Savory rooster foga over rice with mint yogurt and dakous tomato sauce
  • Paneer mutter with quinoa kofta because the vegetarian dish
  • A cheese plate
  • Heat almond and cherry pudding in vanilla sauce
  • Marble cheesecake with strawberries
  • A fruit plate
  • Haagen-Dazs ice cream

The all-day menu included:

  • Varied pastries
  • Cereal
  • Muesli with yogurt and berries
  • Vanilla pancakes with caramelized banana and strawberry
  • A steak sandwich with Emmental cheese and crimson onion chutney
  • A cheddar-cheese omelet with herb rooster sausages, halloumi and asparagus rosti
  • Assorted samosa
  • Snacks like chips, cookies and baklava

The wine record on this flight included the identical choices as my first one plus just a few extras like:

  • Ken Forrester “Terre Noire” Chenin Blanc from South Africa
  • Alto Cabernet Sauvignon from South Africa
  • DeBortoli “Noble One” fortified Semillon from Australia
  • Graham’s 10-year-old Tawny Port

I chosen the mezze together with the Chenin Blanc for my starter and it was served with a small, recent aspect salad and a wide range of bread, each rolls and pita. For my principal, I had the rooster with the Cabernet Sauvignon, which was a pleasant, spicy pairing.


After which I attempted the almond-cherry pudding for dessert, which was heat and fluffy however not overly candy.


The complete meal service took simply over two hours into the flight, which may have gone faster. However given the size of time we have been within the air, it was a great way to go a while and keep awake.

After dinner, I acquired a stable 9 hours of sleep (it had been an extended journey day), then ordered a cappuccino earlier than asking for the omelet, which was scrumptious and served with heat pastries together with a ache au chocolat.


I had loads of time to clean up and dress once more earlier than touchdown in Chicago.


As for the service — on each my flights, the crew was merely exemplary. Not solely have been there two devoted flight attendants per aisle, however the cabin managers and pursers recurrently got here via to assist with service, have heat, informal conversations with passengers and usually make sure that people had something they wanted.

For instance, the passenger sitting in entrance of me on my long-haul flight gave the impression to be having a well being subject with lengthy bouts of very loud coughing, and the flight attendant who was taking care of me requested if I wish to transfer to a quieter empty seat towards the again of the cabin after my meal for a extra peaceable relaxation. I actually appreciated that gesture and took him up on it, which meant an extended, uninterrupted snooze and a way more nice flight.

The bottom employees in Abu Dhabi, together with airline representatives and lounge attendants I spoke with have been equally solicitous and useful, making for an easy-to-manage switch expertise and a pleasing time within the lounge between flights.

Would you advocate Etihad enterprise class?

Etihad gives one of many world’s greatest business-class experiences, particularly with the brand new suite-style pods on its A350-1000s. The seats are glossy and personal because of closing doorways, and the Armani Casa blankets and serviceware give the expertise a classy feeling.


Given the airline’s all-day, all-night flight scheduling, letting passengers dine on demand is a wonderful amenity, as are inexpensive Wi-Fi packages and high-tech leisure methods. Though I want Etihad would provide better-stocked amenity kits and further touches like pajamas, the service, high-caliber delicacies and cozy seats make up for these shortcomings, and I would be desperate to fly the airline once more quickly.

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