A cruise line is including a brand new misplaced baggage service referred to as “Misplaced Baggage Concierge” that may get you your baggage inside 48 hours whether it is misplaced.
Costa Cruises, certainly one of 9 cruise strains from Carnival Company, has partnered with SosTravel, one of many world’s main baggage tracing corporations.
In case you are taking a Costa cruise and flying to the embarkation port, this new partnership will provide help to get your baggage quicker if they’re misplaced. In case your baggage is misplaced when flying to the port, SosTravel will take all needed operations to get you your baggage inside 48 hours.
If you don’t obtain your baggage inside 48 hours, they are going to begin paying you for every further day of delayed supply as much as a most of 4,000€.
This new service will probably be freed from cost for all “Fly & Cruise” friends that depart from Europe between Might and November 2024.
For friends who buy flights on their very own, they may even be capable to add on this new choice by buying it straight on the SosTravel web site by way of the MyCosta app.
Daniel Caprile, Vice President Pricing & Income Administration, Itinerary & Transportation at Costa Cruises, commented:
“Our objective is to supply our friends the most effective journey experiences, from each angle. The Misplaced Baggage Concierge service by Sostravel.com is an additional step on this path, as it would assist us to make sure that our friends can begin having fun with their cruise, worry-free, even earlier than embarking, proper from their departure on the airport. As well as, this unique service will assist to additional differentiate our holidays within the journey business, growing the standard of our provide. For this, I want to thank SosTravel.com and our Journey Service group, led by Massimo Callegari, who’ve labored to finalise this necessary collaboration”.
Massimo Crippa, Common Supervisor Sostravel.com gave the next assertion about this new partnership:
“The undisputed worth of the settlement, and the belief of one of many largest international gamers within the cruise business, symbolize a serious development alternative for Sostravel.com. Digital passenger providers are increasing past the airport gross sales channel, and this settlement along with the earlier B2B agreements just lately signed are the most effective of demonstrations”.
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