Carnival Explains Important Service Is Not From Crew Members

Key Points:
- A Carnival visitor has famous that tender boat operators have been asking for suggestions in Cabo San Lucas, conduct that appears uncommon.
- Carnival Cruise Line has confirmed that tender boat operators will not be cruise line workers however are impartial operators.
- There isn’t any cost to make use of tender boats and company mustn’t really feel obligated to supply suggestions, although they will definitely accomplish that in the event that they select.
On any cruise trip, tons of of devoted crew members are there to handle company’ wants. From the engineering workforce and officers to the housekeeping workers, eating workforce, bartenders, on line casino hosts, leisure crew, youth providers workers and so many extra, they work diligently to make sure an ideal getaway for everybody.
Not all “crew members” company may encounter throughout their trip are literally crew members, nonetheless.
It’s truthful to imagine that everybody working onboard the ship is an official crew member. It’s equally truthful to imagine that workers in ports of name, resembling retail employees at outlets or tour guides at vacationer sizzling spots, are native residents and never employed by the cruise line.
However what about in between? One latest Carnival cruise visitor was confused about employees aboard the very vital tender boats that helped them go to Cabo San Lucas.
For clarification, they reached out to Carnival Cruise Line’s model ambassador, John Heald.
“This week we’re crusing on the Panorama and having a tremendous time,” the visitor defined.
“Throughout our Cabo port of name yesterday and right this moment [September 9-10], I seen one thing that has by no means occurred earlier than. The crew on all 4 tender boats from the Panorama to Cabo was strolling round asking for suggestions. I felt that with this being a young boat, they shouldn’t be asking for suggestions.”
Carnival Panorama is homeported year-round from Lengthy Seaside providing largely 6- and 8-night Mexican Riviera itineraries. On this 6-night crusing, the ship left California on Sunday, September 7 and the in a single day go to to Cabo San Lucas was her first port cease.
The cruise visitor does notice that they’ve sailed with Carnival for a few years, with itineraries all around the world. Nonetheless, the request for tips about tender boats was a brand new expertise for them.
Heald shortly clarified that even whereas the tender boat service is important for visiting Cabo San Lucas, the crew members working the small boats will not be, the truth is, Carnival workers.
“Clearly these will not be crew members. These are native individuals who present the boat service,” he mentioned. “I don’t know if we will management them for not doing that. However sure, I do know it does occur. However once more I do wish to stress … these will not be Carnival Cruise Line crewmembers.”
Ought to Company Supply Tricks to Tender Boat Operators?
It could appear startling to be requested for tips about a young boat, however that’s not the one approach the boat operators may search to complement their revenue.
Once I first visited Cabo San Lucas a few years in the past, nobody requested for suggestions. There was, nonetheless, a salesman with silver necklaces and bracelets draped up and down his arms (image Elvis Presley’s well-known eagle cape!) providing the trinkets on the market onboard the small boat.

No, I didn’t purchase any. Nor ought to anybody really feel obligated to supply a tip to a young boat operator, although definitely they will if they want.
Learn Additionally: Carnival Cruise Line Gratuities – How A lot and Why
That is just like providing a tip to a tour bus driver on a shore tour. Whereas suggestions are by no means required, they could be a gesture of thanks for good service.
To be completely clear, there is no such thing as a cost for tender boats at Cabo San Lucas or another tender or water shuttle port, from Kona, Hawaii to Qaqortoq, Greenland to Santorini, Greece.
Unbiased operators can definitely request suggestions, even in a extra forceful or persistent method than some company could also be used to.
If the tip-requesting techniques are too intimidating, nonetheless, company ought to politely report that conduct to the Visitor Companies desk so Carnival Cruise Line can deal with the scenario with the tender operators they work with.
Carnival Explains Important Service Is Not From Crew Members
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