After flying Bamboo Airways’ A321neo enterprise class from Ho Chi Minh Metropolis to Hanoi, I flew Bamboo Airways’ Boeing 787-9 enterprise class from Hanoi to Frankfurt, and it was… delightfully attention-grabbing! Like, it wasn’t wonderful, it wasn’t horrible, and it additionally wasn’t boring. For higher or worse, I gained’t have the ability to make any puns involving pandemonium or getting bamboozled. 😉
I really received off the flight with an total constructive impression. Whereas there are some oddities, that is an total skilled airline. Let me share a number of highlights, after which quickly I’ll have a full journey evaluate of this flight.
Bamboo Airways enterprise class is quirky
Flying Bamboo Airways’ 787 enterprise class to Frankfurt was greater than only a flight. Why? Properly, as a result of the airline retains telling you it’s. When the (Dutch) captain welcomed us onboard, he mentioned “welcome aboard Bamboo Airways… greater than only a flight.”
When the chief flight attendant welcomed us aboard, he additionally reminded us it was “greater than only a flight.” Heck, there’s even a poster in the back of the cabin telling us that flying with Bamboo Airways is “greater than only a flight.”
And so they actually aren’t unsuitable. Flying with Bamboo Airways positive is an expertise. For instance, the boarding music consisted of ABBA’s “Glad New Yr” on repeat, which I completely liked and now can’t get out of my head.
The track is becoming not simply because it’s the brand new yr, but in addition due to the lyrics. The primary three phrases of the track are “no extra champagne,” which is acceptable, as a result of Bamboo Airways doesn’t serve champagne.
That’s type of unusual as effectively, as a result of Bamboo Airways’ advertising video closely options champagne.
There have been some tremendous cute cabin particulars, like the large orchid within the lavatory, which was so huge that you just type of needed to reposition your self to make use of the lavatory. I’d’ve slightly seen bamboo, however…
Whereas different airways nonetheless aren’t providing heat towels in enterprise class, with my second meal I used to be provided a towel on 4 separate events. I’m unsure if coordination between the crew was simply missing, or if they only needed to verify my arms had been actually clear. Regardless, I didn’t thoughts.
Bamboo Airways’ 787 enterprise class laborious product
Bamboo Airways’ Boeing 787s have reverse herringbone seats, which can be acquainted to most. I fairly preferred the cabin finishes, and located the seat padding to be glorious.
Whereas Bamboo Airways’ 787s have the Wi-Fi “domes” put in, it’s not turned on, so there isn’t any Wi-Fi.
I used to be fearful the leisure can be terrible, although to my shock it wasn’t too dangerous. No, it wasn’t like what you’d discover on Emirates or Qatar Airways, however there was a good collection of films and sitcoms.
There have been additionally some Vietnamese choices, as you’d count on. I attempted to observe “The Cougar Queen 2,” although finally received bored with studying subtitles.
So far as I used to be involved, simply monitoring the flight’s course was enough leisure. You’ve gotta love the routings many flights take between Asia and Europe.
All-in-all, it was a stable and aggressive laborious product.
Bamboo Airways’ enterprise class comfortable product
There have been some highs and lows to Bamboo Airways’ enterprise class comfortable product. Let’s begin with the positives. The meals was really fairly good, and definitely plentiful. The primary meal started with blended nuts and drinks.
There have been a few starters and a number of other mains to select from. To start out, I loved the lemongrass grilled hen and Asian model inexperienced salad. Bamboo Airways positive is aware of the way to model its service objects — I spot seven Bamboo Airways logos on a single tray.
For the principle course I had the snapper with ginger rice and braised greens.
Then there was an enormous trolley with cheese, fruit, and dessert, which was plated at every seat.
Earlier than touchdown there was additionally a considerable meal, consisting of seafood soup, grilled hen salad, stir fried noodles with greens and prawns, and blueberry mouse.
I additionally thought the amenity package was fairly cute. As an avgeek, you may guess that I’ll be placing that pouch to good use, because of the large Bamboo Airways emblem. It’ll be nice for storing cables.
Some features of the comfortable product left a bit to be desired. For instance, the bedding wasn’t good in any respect, with a heat and scratchy blanket, and a tiny pillow.
I requested for a second pillow, although the flight attendant apologized that there have been no additional enterprise class pillows. She was capable of seize me an financial system pillow, although. It seemed type of acquainted… hmmm.
Whereas there have been printed menus, they weren’t really handed out to passengers. Quite whereas taking meal orders, the flight attendant simply briefly confirmed the menu to every passenger to ask for his or her choice.
It might have been good to have a menu, as a result of at occasions communication was a problem. I attempted to order a espresso with milk (which was particularly listed on the menu), however the flight attendant couldn’t perceive me. I requested repeatedly, talking slowly and enunciating clearly, nevertheless it was misplaced in translation. It wasn’t till I pointed to it on the menu that she understood.
The alcohol choice was additionally fairly restricted. There was no champagne, and there was one white wine and one pink wine.
I’m so glad I lastly had the possibility to fly Bamboo Airways on an extended haul route. As longtime OMAAT readers know, I like flying unique and lesser flown airways, and Bamboo Airways actually matches the invoice (and due to Aeroplan for making this out there with factors).
Whereas Bamboo Airways isn’t but providing a world class product, frankly the expertise exceeded my expectations, particularly for an airline startup. Bamboo Airways has comfy seats, fairly good leisure, and effectively intentioned and pleasant service.
There are undoubtedly some simple areas for enchancment, like significantly better bedding, really handing out menus, and increasing the drink choice. I believe with a little bit of effort, Bamboo Airways might provide a aggressive product between Asia and Europe.
What do you make of Bamboo Airways’ Boeing 787 enterprise class?