Approachable luxurious and delightful sunsets: A assessment of the InterContinental Phuket Resort in Thailand

The InterContinental Phuket Resort in Phuket, Thailand, celebrated its grand opening on Jan. 11, 2020. Tourism decreased considerably in Thailand throughout the coronavirus pandemic, although, so the property feels newer than its 2020 opening date may point out.

Whereas there are many fairly priced motels to attempt in Phuket, the IHG One Rewards-linked InterContinental Phuket drew me in with its lovely spa, wonderful location on Kamala Seashore and attractive award charges.

Here is a have a look at my keep.



There are a lot of methods to ebook a keep on the InterContinental Phuket, however for those who care about getting IHG One Rewards perks and earnings, you may wish to ebook straight with IHG.

Redeeming IHG factors offered wonderful worth for the 4 nights of my keep:

  • First evening: $200 or 23,000 factors.
  • Second evening: $215 or 27,000 factors.
  • Third evening: $238 or 29,000 factors.
  • Fourth evening: $238 or 27,000 factors.

The common redemption charge for my dates was 0.841 cents per level (that is in comparison with TPG’s valuation of IHG factors at 0.5 cents every).

As I am going to focus on within the check-in part, three reservations comprised my four-night keep. Nevertheless, I may have secured a fair higher redemption charge if I might redeemed IHG factors for all 4 nights on one reservation. Doing so would have given me a fourth-night reward as an IHG® Rewards Premier Credit score Card holder, thereby lowering my fourth-night value to zero factors (and boosting my redemption charge to 1.128 cents per level).

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The InterContinental Phuket is situated on Kamala Seashore on the western facet of Phuket.

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From the mountain view or pool view rooms, the resort feels secluded.


You are not removed from off-site eating choices, an evening market and a few vacationer points of interest, although. A Wyndham timeshare property is beneath development subsequent to the resort, so I may see the development crane and infrequently hear gentle development sounds whereas on my balcony.

Lastly, these acquainted with the tsunami that occurred on Dec. 26, 2004, could know that Kamala Seashore was considerably broken. As a vacationer as we speak, you’d hardly realize it, as the one noticeable reminders are the Tsunami Memorial Park in Kamala and tsunami warning indicators posted throughout the island.

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I landed in Phuket at 5 p.m. and took an roughly 40-minute Seize (a ride-hailing app widespread in Asia) to the resort. A bellhop and a reception agent got here out to greet us as soon as they realized we have been there to test in.


Verify-in went comparatively shortly regardless of having three reservations for my four-night keep: an award evening booked by me, a free evening certificates from an IHG bank card additionally booked by me and a two-night award keep booked by TPG’s govt editor Scott Mayerowitz. We might reserved all 4 nights in a Basic Room (with a avenue view), however the resort upgraded me to a Basic Room Mountain View for my total keep.

Scott used IHG factors from a TPG firm account tied to his title to ebook two nights for this assessment. Primarily based on IHG’s web site, members can ebook an award keep for one more visitor by including their title as a second visitor. Nevertheless, a number of IHG motels in Thailand — together with the InterContinental Phuket Resort — stated I could not keep on Scott’s reservation when listed as a second visitor if he wasn’t additionally staying. Scott requested IHG company to step in, which it did. So, though the resort employees could not have identified I used to be reviewing the resort, IHG company actually did.

After checking in, the reception agent led me and my husband to our room on the third ground of the reception constructing. She gave us a fast room tour and wished us an excellent evening. A bellhop introduced our baggage to the room shortly after she left.

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All of the Basic-category rooms at this resort have related layouts, although the views differ. Our Mountain View Room supplied views of swimming pools, the spa and a forested mountainside.


As you stroll into the room, you may discover a closet subsequent to the entryway. I appreciated the ten hangers within the closet and the open cabinets subsequent to the hardy baggage counter, which additionally had space for storing under it. Moreover, the closet holds quite a few different facilities, together with an additional pillow; a secure; an emergency flashlight; two fluffy robes; a laundry bag and value listing; a shoeshine package with shine, brush and shoe horn; two pairs of slippers; an umbrella; and an iron and ironing board.

Persevering with into the room, you may see a king-size mattress (or two single beds, relying on what room kind you ebook). I discovered the mattress and its bedding very comfy. In case you don’t love the massive sq. pillows, you possibly can request totally different pillows from the concierge.

On both facet of the mattress are nightstands with a USB charging port and a common outlet. The sunshine switches aren’t labeled, however I shortly realized which switches to push once I wished to sleep.

On the facet of the mattress towards the closet is a counter with espresso and tea provides, plus a minifridge. On prime of the counter, there’s an illy espresso machine, a teapot, a shaker, espresso cups, complimentary InterContinental-branded bottled water and water glasses. A choice of illy tea and occasional are offered, too. Contained in the minifridge, which sits under the counter, are varied chilly drinks, corresponding to an assortment of beer, mushy drinks and recent milk for espresso. There are additionally a sizzling water kettle, an ice bucket and quite a lot of glasses beneath the counter so you’ve gotten the whole lot you should devour your beverage of alternative.

Throughout from the mattress, there are a 41-inch TV and a counter with two drawers. The counter served as a superb place to drop objects when returning to the room, and the drawers is perhaps helpful for prolonged stays requiring extra space for storing.


A sitting space with a unusually formed sofa (maybe meant to resemble a seashell?) is on the opposite facet of the mattress close to the home windows. There is not any desk within the room, so this sitting space is the closest it’s important to a workspace for those who plan to work throughout your keep.


To the facet of the bed room is an extended lavatory separated from the bed room space by a sliding door and a curtain.


Alongside the home windows, searching on the patio — and, in our case, a mountain view — is a deep bathtub, which may be very comfy for a calming soak.

Sadly, the home windows present no tint, so different visitors could possibly see you within the bathtub for those who do not decrease the shade (which then eliminates your view). I additionally discovered it unusual that the InterContinental did not present a loofah, bathtub salts and even bubble bathtub.


A protracted counter with one sink is alongside the wall in the midst of the lavatory. I appreciated the ample counter area and did not miss having two sinks. Throughout from the sink space, there are two hooks on the wall that I discovered helpful for hanging clothes and towels. Above the counter by the sink is an extendable, lighted magnifying mirror.

Subsequent to the counter is a stand with a pink sea fan artwork piece, towels and a drawer containing an unbranded 1,800-watt hair dryer. Below the counter are the room’s sole trash can and a scale.

By the stand, abutting the outside hallway, are two stalls with frosted doorways. On the left, there are a bathe stall with a hand-held wand and an overhead rainfall bathe. I most popular the hand-held wand because the rainfall bathe had minimal water stress. There are a bench within the bathe, an extendable twine for hanging moist clothes and Harnn Mystique physique wash, shampoo and conditioner as effectively. Moreover, the suitable stall is the place you may discover a rest room with a shelf above the bathroom paper holder.

Lastly, there’s the patio. You’ll be able to entry the room’s patio by sliding doorways from the lavatory or bed room. Every sliding door has a handbook locking mechanism to make sure nobody can open your door from the skin.


I appreciated the 2 comfy chairs on our terrace and the small desk, which I observed some visitors utilizing as a laptop computer desk. The window shades do a superb job blocking the sunshine if you wish to sleep in.


After I searched on IHG’s web site for handicapped-accessible rooms on a number of dates, my searches returned no outcomes. This property would not provide any rooms particularly designed with options for these with disabilities.


Nevertheless, my room seemingly would have labored effectively for many visitors with restricted mobility. My major considerations could be the slippery bathe ground (the resort supplies a bathe mat) and problem entering into and away from bed. There’s 2 3/4-inch clearance beneath the mattress for those who want a raise, and the mattress’ prime is 26 inches above the bottom.

The resort provides complimentary buggy service, nevertheless it’s laborious to keep away from many stairs, even for those who use it. I additionally did not discover many ramps or pool lifts on-site.


I like to recommend contacting the resort with particular questions to find out whether or not you can get the total resort expertise.

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Meals and beverage

The InterContinental Phuket has a group of eating places and bars for visitors to take pleasure in. The concierge can even prepare for off-site eating, and several other eating places are inside strolling distance of the lodge.

I attempted out many of the on-site meals and beverage choices. I skipped the Devas’ Lounge, which provides espresso, tea and light-weight bites (see the menu right here) and room service (see the menu right here). Nevertheless, I sampled each different on-site meals and beverage possibility.



Pinto is an all-day restaurant in the primary constructing on the bottom ground.

This eating venue is the place Diamond Elites can take pleasure in complimentary breakfast in the event that they select it as their welcome amenity. I significantly loved the staffed noodle bar and egg station.

The breakfast buffet provides a big selection, together with Thai dishes, fruits, chilly meats and greens. Most buffet objects I attempted have been tasty and surprisingly recent for being on a buffet. Specifically, the waffles have been nonetheless fluffy and heat, a uncommon discover on a buffet.

You’ll be able to order espresso from whoever seats you whenever you arrive, and employees will ship the meals you order from live-action stations to your desk. Do not count on automated drink refills or another service throughout breakfast, although.

Pinto can be open for lunch and dinner, providing a menu as an alternative of a buffet. Nevertheless, I like to recommend heading beachside for lunch and dinner until the climate is poor.


Tengoku is open for dinner each evening besides Tuesday and Wednesday. Curiously, it is within the again part of Pinto, separated from Pinto by Japanese noren curtains.

You order from an a la carte menu at this restaurant, however there’s additionally a three-course set menu for 850 Thai baht (about $23) per particular person (plus taxes and costs) that may present good worth.

I opted for the set meal, selecting katsuo tataki for my starter, tengoku ramen as my most important and matcha ice cream as my dessert. The tuna within the katsuo tataki was a bit smoky for my preferences, however I cherished the ramen, which was similar to the ramen you may discover in Japan. I additionally appreciated the cookie crumble added to the matcha and pink bean dessert.

The restaurant provides themed cocktails, together with The Final Samari with yuzu sake, Roku gin and pomelo syrup. I attempted this drink for 450 Thai baht (about $12), nevertheless it arrived after my appetizer and was disappointedly weak.



Jaras by the beachfront pool is the resort’s premier effective eating restaurant.

The restaurant self-describes its delicacies as “modern southern Thai meals.” I discovered the menu intimidating, however I opted to attempt a choice of dishes. And boy, every dish was spectacular. Here is an outline of what I attempted:

  • Thod man poo appetizer (450 Thai baht; about $12): A donut with a crispy outdoors and a moist inside fabricated from crab meat, minced hen and breadcrumbs. I particularly preferred the house-made candy chili jam served on prime of the donut.
  • Yum som o tubtim goong yang salad (425 Thai baht; about $12): This nontraditional salad was a bit spicy and consisted of grilled Andaman tiger prawn, pomegranate, pomelo, coconut milk, roast coconut, fried shallot, cashew nut and pink onion served in a tiger prawn shell.
  • Poo nim khai kem stir fry (395 Thai baht; about $11): You’ll be able to eat the shell of sentimental shell crabs, so the complete fried crab on my plate was designed to be eaten complete. Surprisingly, it was extremely flavorful and tender.
  • Southern curry brief rib (525 Thai baht; about $14): I cherished the earthy taste of the selfmade southern curry, the tender beef brief ribs and the crispy egg noodles on this dish.
  • Mango sticky rice (450 Thai baht; about $12): This dessert was tasty but not too candy, because it had recent mango, candy sticky rice, coconut milk and selfmade coconut ice cream.

The restaurant additionally provides a nine-course set menu for 3,150 Thai baht (about $86) per particular person. Since you could order no less than 24 hours prematurely, I caught to the a la carte menu.


Pine is the right place for lunch by the seashore or dinner whereas watching the solar set.

Kamala Seashore is thought for its lovely sunsets, and there is one thing great about eating proper on the seashore. Better of all, in comparison with the opposite eating choices on the InterContinental, Pine supplies the perfect bang on your buck (see the menu right here).


One afternoon, I made a dinner reservation to coincide with sundown later that day. After I arrived, I used to be led to a reserved desk on the seashore with a terrific view of the water and the horizon. There was even a dwell saxophonist.


For this dinner, we began with the rosemary and sea salt white pizza bread (155 Thai baht; about $4), sea bass ceviche (275 Thai baht; about $7) and two drinks: the lemonade residence brew (210 Thai baht; about $6) and the Oldfashion Tribe (450 Thai baht; about $12). The white pizza bread was wonderful and simply value its modest value. In the meantime, the ceviche was unusually offered as tacos however did include a small, recent salad.

For our mains, my husband tried the pad thai with hen (370 Thai baht; about $10), and I ordered the Wagyu beef burger (425 Thai baht; about $11). We might initially deliberate to separate the meals, however his pad thai was too spicy for me. He appeared pleased with it, although, and stated it was filling. I loved my burger, particularly the crisp however not overcooked fries that got here on the facet.

We loved our dinner a lot that we returned for lunch on the day we checked out. For lunch, we ordered one other rosemary and sea salt white pizza bread and lemonade residence brew since we loved each throughout our earlier meal at Pine. We additionally tried the ginger residence brew (210 Thai baht; about $6), traditional pizza (325 Thai baht; about $9) and hen teriyaki don (375 Thai baht; about $10) for lunch.

Each residence brews have been flavorful with out being too sturdy (they’re selfmade on the InterContinental and include about 3% alcohol), however I most popular the lemonade taste. The traditional pizza was massive and filling however in any other case unremarkable, whereas the hen teriyaki don tasted genuine and had a scrumptious, gentle sauce.

333 on the Seashore


Since we did not get complimentary breakfast as a Diamond Elite welcome amenity on the 2 nights booked by the TPG account, we tried out 333 on the Seashore for a late breakfast one morning (see the menu right here).


I had the avocado on toast (550 Thai baht; about $15), which was recent and surprisingly filling. My husband tried the energizing bowl (450 Thai baht; about $12), which was a pretty mixture of bananas, almond milk, blended nuts, chia seeds, shaved coconut, cacao nibs, dried fruits and Thai cacao powder. If I might been staying on the resort longer and did not have breakfast included, I might have a late breakfast at 333 on the Seashore every day.

At evening, the 333 on the Seashore bar typically hosts partygoers singing alongside to songs like “Suga Suga” and “Ice Ice Child.” One evening, we noticed a hearth present that led to a flaming 333 signal, whereas one other evening, the bar hosted a non-public occasion till midnight.

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The resort has 5 totally different swimming pools. The pool by the seashore is the preferred, because it provides views of the seashore and proximity to a number of close by eating places and bars.

On the seashore facet of the resort, the Membership InterContinental space has a solar deck and a small infinity pool overlooking the pool by the seashore.

On the mountain facet of the resort, there are swimming pools on both sides of the Membership InterContinental lagoon villas. There is not a bar or restaurant close to these swimming pools, however there’s self-serve water, a cellphone and a menu for ordering meals.

The primary lagoon pool has a youngsters’s pool connected to it, nevertheless it was very quiet throughout my keep. In the meantime, the serene pool subsequent to the occasion garden is smaller however appeared just like the extra widespread possibility throughout my go to.

The reception constructing has an infinity pool on its rooftop as effectively. The pool would not provide any seashore views, as an alternative overlooking the road and the doorway to the seashore facet of the resort. Nevertheless, there is a tiered sitting space subsequent to it, which supplies good views of the spectacular spa constructing and lagoon swimming pools.

Close to the beachfront pool, there’s a big seashore space with loads of chairs and two bars serving foods and drinks. Distributors stroll the seashore however do not often strategy visitors sitting within the loungers and are not aggressive of their gross sales. You may get foods and drinks service from a shared Pine and 333 on the Seashore menu delivered to your seashore chair.

There is a tunnel between the resort’s seashore and mountain sides. It is not your stereotypical tunnel, although. As a substitute of a bland design, this one is made as nice as attainable with music and paintings. You too can take a cart from the seashore facet of the tunnel to the mountain facet of the resort.

In contrast to different InterContinental resorts I have been to not too long ago, there aren’t many complimentary actions. The one possibility was a every day train class, which was already full once I tried to ebook it for the subsequent morning.


In case you’re set on breaking a sweat throughout your go to, there is a 24-hour fitness center for visitors on the resort’s mountain facet. The fitness center wasn’t crowded once I visited, and it had a formidable choice of gear, together with a nonmotorized treadmill and a rowing machine.

Beneath the fitness center is the jungle-themed Planet Trekkers children membership. The membership operated from 9 a.m. to six p.m. every day throughout my keep. Youngsters have been utilizing the services every time I finished by, so I did not take any photographs, however the membership appeared widespread and had a cute inside.

Close to the fitness center and youngsters membership is a multistory constructing with an astroturf tennis courtroom on the roof. You must ebook the courts with the concierge, however I took a peek when one other visitor rented the courtroom to play for an hour with a employees member.

Wi-Fi is accessible all through the resort, too. It capabilities effectively if you wish to work or put up on social media whereas sitting on a seashore lounger. After I did a velocity take a look at in my room, I recorded 86.14 megabits per second add, 81.86 megabits per second obtain and 18 milliseconds ping.


Lastly, you possibly can’t come to the InterContinental and never discover the Sati Spa housed in an iconic constructing that grabs your consideration from just about the complete mountain facet of the resort. I did not splurge for a spa remedy, however here is a have a look at the spa menu, which incorporates a mixture of Thai-style massages, physique exfoliations and masks, facials and baths.

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Service on the InterContinental Phuket was a mixture of highs and lows. One instance of nice service was once I snagged a seashore towel to cowl my shoulders from the solar whereas consuming lunch at 333 on the Seashore. A seashore attendant observed I took a towel and introduced over an umbrella with out my asking. And after we known as to ask for a transportable drying rack for our bathing fits, it was delivered in simply 12 minutes.


However we frequently keep in mind the service failures way more than the wins, and sadly, there have been a number of failures throughout my keep. For instance, a employees member entered our room when the do-not-disturb change was on to test the minifridge. She knocked twice after which shortly entered, as one may do for those who suspect a visitor has already checked out. As soon as she observed me enjoyable on the mattress, she did not depart or apologize however went forward and silently checked the minifridge.

The check-in agent suggested me to make use of the HandiGo app for resort info, bookings and to speak with the lodge about any wants. The app supplied restaurant menus, room service ordering and the flexibility to ebook wellness actions. Nevertheless, the app was typically complicated. For instance, though it allowed me to ebook a wellness exercise and despatched me a push notification indicating my request was acquired, the exercise was already totally booked.


Likewise, the app would not permit me to make a same-day reservation for Jaras. After I despatched a dwell chat message, an agent confirmed the restaurant was open and requested whether or not I might wish to make a reservation. Moreover, once I tried to order room service breakfast by the app one morning, I received a wierd message. In brief, the app brought about extra service frustrations than it resolved.

There have been additionally a number of massive teams on-site throughout my keep, so some venues have been closed to lodge visitors with none discover. For instance, once I tried to go to the rooftop infinity pool one night to see the solar set earlier than the pool closed at 7 p.m., I used to be turned away because of an unannounced non-public occasion. One other evening, a non-public occasion with a DJ raged at 333 on the Seashore till midnight.

On the constructive facet, the non-public occasion on the seashore bar included a hearth present and fireworks set off from the resort’s seashore round 9 p.m. Restaurant employees at Pine informed me concerning the fireworks as I completed dinner, so I knew to return again out to the seashore and watch. I appreciated this small contact, because it let me benefit from the present as an alternative of grumbling concerning the noise in my room.


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Total impression

In case you’re searching for a (principally) enjoyable luxurious resort with a reasonably seashore, the InterContinental Phuket would be the lodge for you, particularly for those who take pleasure in a resort that feels secluded but is inside strolling distance of facilities like eating places, an evening market and a comfort retailer.

I appreciated the pleasant, approachable nature of the property and the employees. I’ve typically not been an InterContinental fanatic — regardless of having an InterContinental Ambassador membership and holding IHG’s top-tier Diamond Elite standing — as a result of many InterContinentals really feel too formal and old-school or do not present sufficient worth for his or her value. However much like the InterContinental Phu Quoc Lengthy Seashore Resort, I felt comfy at this InterContinental. If charges stay low, I might fortunately return to this property — and suggest it to others.

Use our hyperlink to ebook your keep straight with IHG.

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