Air Canada 787 enterprise class evaluation

Fast take: A wonderfully acceptable, if unexciting, business-class expertise throughout the Atlantic in case you can e book it for the correct value.


  • Excessive-quality bedding
  • Lightning-fast onboard Wi-Fi
  • 4 entree selections for dinner


  • Lack of some storage and privateness in business-class seats
  • A slender mattress across the shoulders
  • Sloppily offered meals and no predeparture Champagne

Passengers flying to Europe in enterprise class are spoiled for selection, with quite a few carriers on each side of the Atlantic vying for your small business with spectacular premium merchandise.

Air Canada has a surprisingly massive European route community, flying to about two dozen cities from hubs on each side of the nation. Whereas some locations are solely flown to throughout summer time, the airline might have a flight to your subsequent vacation vacation spot.

Need extra airline-specific information? Join TPG’s free biweekly Aviation publication.

Following an underwhelming premium financial system expertise on an older Boeing 777 just lately, I attempted Air Canada’s business-class product on one in all its latest plane from Montreal-Trudeau Worldwide Airport (YUL) to London’s Heathrow Airport (LHR).

Here is what the expertise was like.


How a lot does enterprise class price to e book on Air Canada?

Air Canada operates one every day flight year-round between Montreal and London, growing to 2 every day from Might to September, all on Boeing 787 Dreamliner plane.

Every day Publication

Reward your inbox with the TPG Every day publication

Be part of over 700,000 readers for breaking information, in-depth guides and unique offers from TPG’s consultants

Aeroplan makes use of dynamic pricing for Air Canada-operated flights, which fluctuates wildly relying on demand. I booked a one-way business-class flight from Montreal to London on the lowest degree of simply 57,400 Aeroplan factors plus 66 Canadian {dollars} ($48).

Right here is the vary of money and award charges over the following 12 months:

Class Financial system Premium financial system Enterprise
Airfare (round-trip) $656-$1,125 $2,204-$3,078 $4,894-$7,444
Aeroplan factors (round-trip) 66,300-691,000 plus $287 100,000-568,800 plus $351 115,700-756,400 plus $351

Each money fares and factors redemptions embody seat choice, two checked baggage of 70 kilos every, one full-sized cabin bag and one private merchandise (like a purse or laptop computer bag).

Air Canada Flight AC866 departs Montreal at 10 p.m. every day over the summer time season, arriving in London at 9:35 a.m. the next morning, round six hours later, with the traditional tail winds.

One of many best methods to earn sufficient factors to e book this flight is with the Aeroplan Credit score Card from Chase, which affords a beneficiant welcome bonus, triple factors in a number of classes, month-to-month bonus factors, assertion credit, Aeroplan elite standing and discounted award pricing.

This card is extremely beneficial, particularly in case you ever fly Air Canada.


You may as well switch the next bank card rewards to Aeroplan at a 1:1 switch ratio:

The next playing cards all presently supply sturdy welcome bonuses with factors and miles that you may switch to your Aeroplan account:

Checking in to and boarding enterprise class on Air Canada

Air Canada’s “Signature Class” business-class passengers can count on the next precedence companies on the airport.

Lounge out there Maple Leaf Lounge
TSA PreCheck entry Sure
Boarding group 1

Montreal Airport has one terminal for home, transborder (U.S.) and worldwide flights.

Air Canada operates a single massive check-in space for flights, no matter vacation spot. Whereas there was a precedence check-in line, I discovered it odd that each one Aeroplan and Star Alliance elite members and people flying in premium financial system might entry it somewhat than being cut up into a couple of separate precedence traces.

Given what number of flights Air Canada operates to Europe every evening, tons of of passengers might use this precedence line concurrently, which might not be a premium expertise for business-class passengers.

Happily, the wait was just a few minutes round 6 p.m., and I used to be then by way of to the precedence safety line that equally solely took a couple of minutes.


Enterprise-class passengers (and Star Alliance Gold elite members) can entry the Maple Leaf Lounge close to Gate 52.


The upstairs lounge is a single lengthy rectangular area with loads of seating choices and nice views of the plane beneath, because of the intensive floor-to-ceiling home windows.

A central buffet space was full of chilly mild bites, together with salads, olives, arancini balls and desserts.

I used to be excited to see a stay cooking station providing sizzling dishes like Moroccan hen with rice and olives, lamb curry and the native delicacy poutine (fries with cheese curds and gravy), although this was merely a employees member assembling pre-cooked gadgets as passengers requested them.

The lounge additionally featured a freestanding bar, which remained fashionable all through my go to. The bartender labored tirelessly, effectively pouring draft beer and glasses of wine (although no Champagne was out there) and mixing cocktails with limitless cheery greetings to passengers and loads of smiles and small discuss their travels.

Total, it was a nice place to attend in your flight.

At Gate 50, boarding lanes have been fastidiously arrange, and loads of seats have been out there. Boarding commenced half-hour earlier than departure, with Zone 1 (enterprise class) invited to board first.

How snug was enterprise class on Air Canada?


Air Canada’s three-class 787-9 Dreamliner plane have the next dimensions in a single business-class cabin:

Variety of seats 30
Cabin structure 1-2-1
Absolutely flat mattress Sure
Mattress size 80 inches
Seat width 21 inches
Display measurement 18 inches

I selected a window seat halfway again within the cabin. The reverse herringbone seats all had direct aisle entry, and the white and grey colour scheme on this 7-year-old plane felt contemporary, clear and fashionable.

My seat had a big shelf on the left armrest below the window and a shallow storage unit the place the distant management, common and USB-C charging plug, and headphone jack have been saved.

The seat was in any other case mild on storage.

Finest seats for solo vacationers A and Ok seats
Finest seats for {couples} Any pair of D and G seats in rows 3-7
Seats to keep away from Rows 1 and eight

The seat reclined totally flat through a management panel in entrance of the storage bin.


The high-quality bedding meant I felt snug when the seat was totally reclined with sufficient room for my ft within the footwell subsequent to the entrance seat. The area across the shoulders did really feel tight whereas sleeping, nonetheless.

The massive, bi-fold tray desk prolonged from below the display screen, which was a intelligent design because it allowed me to maneuver out of my seat even when the desk had a meal tray or laptop computer on it.

Three restrooms have been offered for the 30-seat cabin, which was enough, and there have been hardly ever queues to make use of them different than simply earlier than touchdown. Whereas they weren’t spacious, they have been saved clear and stocked with Version Voyage toiletries, and I favored the leaf motif throughout the wall.

Facilities in Air Canada enterprise class

Ready on my seat was a big, high-quality blanket, mattress pad and comforter, and non-branded, noise-canceling headphones within the storage bin.

There was additionally an Acqua di Parma amenity package with hand cream, lip balm, sleep socks, eye masks, toothbrush, toothpaste, mouthwash and earplugs.


There have been additionally two pairs of primary earbud headphones, one correctly rolled up and the opposite that appeared like it might have already got been used, which was messy and perplexing. Why inventory earbud headphones within the amenity kits when passengers are already given superior noise-canceling ones?

The crisp inflight leisure display screen, sadly, could not be tilted up or down to observe a film in mattress, however it had 73 new launch motion pictures, together with “The Flash,” “Evil Useless Rise,” “Scream VI” and “Magic Mike’s Final Dance.”

Wi-Fi was out there on my flight to London. Texting was free for all Aeroplan members, with streaming choices from CA$10.75 ($7.85) for one hour to CA$34.50 ($25.20) for a full-flight go.

I registered unbelievable speeds of 38.6Mbps downloads and 4.03Mbps uploads.

How was the meals in Air Canada enterprise class?

Throughout boarding, the cabin crew provided pre-poured water or “glowing wine.” Sadly, the glowing wine tasted extra like a sickly candy prosecco than Champagne. To the crew’s credit score, they advised me I’d wish to maintain off on the glowing wine in favor of higher choices at dinner.

Menus have been additionally distributed, providing a prawn cocktail appetizer, salad and heat bread with a coconut lavender cake and cheese plate for dessert with a formidable 4 entree selections:

  • Harissa marinated hen thighs with basmati rice and inexperienced beans
  • Teriyaki glazed salmon fillet with Shandong noodles and sauteed pink peppers
  • Grilled veal striploin with butternut squash risotto and steamed asparagus
  • Mushroom risotto with asparagus and peas

I ordered the hen thighs, which have been served promptly half-hour after takeoff.

In contrast to throughout boarding, Laurent-Perrier Champagne Brut (which retails for about $45 per bottle) was out there with dinner.

I appreciated the effectivity of the meal being served directly on this pretty quick flight, although the presentation was messy. The dipping sauce for the appetizer was served in a plastic tub with the lid nonetheless on, which did not really feel very premium, and the entree might have been plated extra neatly.

Happily, every thing tasted respectable, with some good harissa spice on the Center Jap-themed hen dish. This wasn’t vastly totally different from what was out there within the Maple Leaf Lounge, so I would select sleep over staying up for this meal subsequent time.

Trays have been cleared about 60 minutes after departure, and the cabin was darkened for passengers to sleep.


Snacks, together with potato chips, chocolate bars and cookies, and further water bottles have been out there between meal companies within the entrance of the cabin. Nonetheless, with barely a couple of hours between meal companies, they remained principally untouched.


Seventy-five minutes earlier than touchdown, the lights have been turned up and breakfast was served. There was no selection of dishes, which appeared odd given the primary dish contained meat and 4 choices have been provided for the earlier meal on this flight.

All passengers have been served fresh-cut fruit, a parsley omelet (with potatoes, hen sausage and vegetable salsa), croissant, yogurt, juice and a sizzling drink.


The new dish appeared unappetizing and did not style a lot better — significantly the shriveled, rectangular sausage. A thriller baked white substance subsequent to the salsa was some kind of dried-out cheese.

The croissant and fruit salad have been good, however this wasn’t a breakfast value waking up for on such a brief flight.

Sleep was a prime precedence on a six-hour in a single day flight, and the crew on my flight to London labored very effectively to make sure passengers might maximize relaxation. The business-class cabin was full, with most passengers awake for each meal companies, however they managed to quietly hustle to make sure passengers have been fed whereas different passengers slept.

That is about as a lot as you possibly can ask for on a flight this transient.


Would you suggest Air Canada 787 enterprise class?

Aeroplan’s dynamic pricing for Air Canada-operated flights may end up in some jaw-droppingly excessive costs. If I have been confronted with a 450,000-point value for this six-hour flight in enterprise class, I’d hold the factors and fortunately fly in financial system.

It was an excellent deal on the lowest one-way value of below 60,000 factors and minimal charges and taxes, as I paid for an in a single day flight to Europe in a lie-flat mattress with direct aisle entry.

After a disappointing premium financial system expertise, Air Canada’s business-class product on the 787 Dreamliner was completely acceptable, and I’d fly it once more. Subsequent time, although, I would eat dinner within the lounge, skip the onboard meals and sleep the complete journey.

Related Articles

Back to top button