7 issues to know earlier than reserving a keep at Desires Palm Seashore Punta Cana

The Dominican Republic is well-known for its all-inclusive resorts, and Punta Cana performs host to a lot of them — together with Desires Palm Seashore Punta Cana.

In late 2021, Hyatt Lodges accomplished its acquisition of Apple Leisure Group, together with all-inclusive properties from the Desires model. Desires Palm Seashore Punta Cana turned a part of World of Hyatt’s Inclusive Assortment in Could, however most choices and room varieties have remained the identical.

The Desires model is family-friendly and claims to supply limitless luxurious with every little thing included. So, this is my take from a keep my husband and I loved earlier this yr earlier than the resort turned bookable by Hyatt.

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Now that Desires Palm Seashore Punta Cana is a part of World of Hyatt, it is a Class A property within the World of Hyatt all-inclusive award chart. As such, you may redeem Hyatt factors to your keep as follows:

  • Normal room: Between 12,000 and 18,000 factors per evening.
  • Membership room: Between 18,000 and 24,000 factors per evening.
  • Normal suite: Between 21,000 and 27,000 factors per evening.
  • Premium suite: Between 24,000 and 36,000 factors per evening.
  • Third or fourth visitor in a room: Between 6,500 and eight,500 factors per particular person per evening.
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In fact, you must also test paid charges — particularly now that you could earn factors while you ebook instantly with Hyatt. Paid charges for double occupancy in a base-level deluxe room with a tropical view vary from $181 to $267 on most dates.

Many company I spoke to throughout my keep had booked flight and lodge packages by on-line low cost journey companies. Particularly, a number of company talked about reserving by I really booked by American Airways holidays. Reserving a package deal by a web based journey company may present good worth in the event you aren’t all for getting Hyatt elite nights and advantages.

Past the price of the keep, there have been loads of alternatives to pay additional for particular dinners, wine, spa providers and excursions. However you might even have keep at this all-inclusive resort while not having to pay something additional.

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Issues I liked

  • This resort would not supply dinner reservations. If a desk at your restaurant of selection is not out there, decide up a buzzer and get a drink from the bar when you anticipate a desk to be prepared.
  • The dinner choices are good, with the hibachi restaurant being a very enjoyable and engaging expertise.
  • The Core Zone exercise space with gaming consoles and desk tennis is designed for teenagers however gives enjoyable for all ages.
  • There are complimentary kayaks, stand-up paddleboards, sailboats and snorkeling on the seashore.


  • Examine-in required loads of paperwork and felt scammy. And the “welcome dwelling” chorus from the check-in workers felt pressured and insincere.
  • Males aggressively promoting trinkets, excursions and different gadgets made enjoyable on the seashore troublesome.
  • Our room was comparatively fundamental and dated regardless that we might booked an upgraded room kind.
  • There aren’t sufficient chairs across the swimming pools, so it is troublesome to snag a seat except you stand up early to order a lounger.

Vibe: Everybody welcome

Desires markets itself as providing a “luxurious, all-inclusive, kid-friendly trip.” Nevertheless, based mostly on my expertise, Desires Palm Seashore Punta Cana attracts extra {couples} than households. There have been some households, however most company had been there sans youngsters.

Though some {couples} chatted within the swimming pools, on the bar and through our hibachi dinner, most teams saved to themselves. There was no music on the Most popular Membership swimming pools, as this space was purported to be peaceable. However by the pool bar, there was chill background music, and by the leisure space, I heard “Candy House Alabama” a number of occasions whereas strolling by.

Pool bars open at 10 a.m. and the foyer bar is the place to be till midnight. However, usually, the vibe at this resort was calm. I noticed a couple of intoxicated {couples} dancing, however that was the extent of the partying.

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Our room was fundamental, sterile and dated regardless of reserving an upgraded Most popular Membership premium room with a tropical view, and the view from our terrace was uninspiring.

Our room felt extra budget-friendly than luxurious. The picket furnishings felt completely dated and lots of the drawers would not shut utterly. Vivid pops of orange clashed with the rooms picket trimming — and a window with picket shutters opening into the toilet was simply unusual.

Once we arrived, there have been simply 4 garments hangers within the closet. We referred to as for extra hangers, nevertheless it took about two hours for them to reach.

There have been some stains on the pillows, however the mattress was in any other case comfy.

The lavatory was spacious, however there was mildew and dangerous caulking within the tub. The jacuzzi did work, although, and appeared clear. And in contrast to some company I spoke to, we fortunately had sizzling water.

The minifridge in our room contained two Presidente beers, two Coke Zeros, two Cokes, one Sprite, one Fanta and 4 water bottles once we arrived. Above the mini-fridge was a fundamental espresso set-up.

Sadly, there was a big hole underneath and round the principle door, letting in noise from the hallway.

(Picture by Katie Genter/The Factors Man)

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Eating and consuming

I loved the eating choice at Desires Palm Seashore Punta Cana and appreciated the no-reservations coverage for dinner. Regardless of the lack to make a reservation, I used to be impressed that we solely needed to anticipate considered one of our 5 dinners (the wait was about half-hour for hibachi).

There are 5 eating places open for dinner. On our first evening, we tried the Japanese-style venue. This restaurant provides hibachi seating (the place you get fried rice, hen, beef, seafood and your selection of fried ice cream or fried banana) and regular desk seating (the place you may order off a menu). We opted to attend for hibachi, and I used to be impressed with the chef’s abilities and the power of the man company at my desk.

On the second evening, we tried the Mexican restaurant. The meals we ordered was recent and engaging however wasn’t genuine Mexican.

We tried the French restaurant on our third evening. My steak was tender, however the salmon had been frozen and the meals did not really appear all that French. The desserts had been small parts however tasted good.

On our fourth evening, we went to the Italian restaurant, which inspired us with its menu choices and high quality. However the restaurant served our five-course meal as three programs, so plates awkwardly piled up on our desk.

We additionally ordered room service a number of occasions. Breakfast took about 25 minutes to reach, whereas lunch took 50 and 55 minutes to reach. Every time we ordered room service, the particular person taking our order appeared extraordinarily desirous to get off the telephone. However, the meals was heat and nonetheless comparatively recent when it arrived. The cheese quesadilla and fries, two traditional consolation meals, had been my favorites from the room service menu we tried.

We additionally went to the seashore burger shack for lunch in the future. This grill provides freshly ready burgers, hotdogs and fries with picnic tables close to the shack the place you may eat your meal.

A espresso store close to the buffet serves varied espresso drinks, together with some with alcohol, and an assortment of tasty bread and pastries. I notably loved the banana bread and lattes. By day three of my five-night keep, the workers already remembered how I favored my espresso.

Most popular Membership company may also get snacks within the Most popular Membership lounge and from a beachfront restaurant. We tried the restaurant whereas ready for our room to be prepared however did not discover the meals to be higher (or worse) than the opposite eating choices.

Lastly, I attempted the breakfast buffet one morning and was shocked by its in depth American, European and Dominican choices. My omelet was undercooked, however the hash browns and cinnamon French toast had been highlights.

I by no means confronted a sizeable line on the pool or foyer bars. When you have entry to the Most popular Membership, the bar in that space has higher-quality liquor. However, I loved getting drinks from the resort’s solely swim-up bar, which was in the principle pool. Sadly, the swim-up a part of this bar closed two hours earlier than the pool itself every day, so company wanted to exit the water to get drinks later within the day.

I principally caught to beer throughout my keep, however I did order a strawberry daiquiri from the walk-up pool bar close to the Most popular Membership pool in the future. It took 78 seconds from once I obtained in line to once I had my drink. Though the pour was heavy, I did not notably just like the drink because it used a watery, pre-made frozen combine and the bartender did not adequately combine within the Classico alcohol.

(Picture by Katie Genter/The Factors Man)

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Most company at this resort relaxed across the pool all day — and so they took reserving loungers severely. Every day once I walked across the swimming pools round 9 a.m. I observed company had already claimed all of the lounge chairs. Even earlier than 8 a.m. — when towel distribution is meant to begin — company had already claimed many chairs with towels.

Round 4 p.m. every day, I observed all of the chairs had been nonetheless claimed and most had individuals in them. The resort has satisfactory house round its swimming pools, so it ought to arrange extra chairs to accommodate extra company.

In complete, this resort has 4 swimming pools: one adults-only Most popular Membership pool, one kid-friendly Most popular Membership pool and two predominant swimming pools open to all company. There is a sizzling tub subsequent to a pool within the Most popular Membership space. Sadly, this sizzling tub was by no means even remotely heat.

There’s an exercise desk by the principle pool the place you may decide up towels, purchase inflatable pool toys and ebook excursions. There’s additionally a fish remedy space, a minigolf gap and occasional pop-up on line casino tables across the swimming pools.

The seashore wasn’t almost as well-liked with company because the pool space. The seashore was fairly, with palm timber, and there have been all the time some empty loungers. However the native salespeople had been aggressive in promoting excursions and trinkets, which made me (and seemingly others) keep away from the realm.

The water sports activities heart had many excursions and actions on sale. However, there have been additionally some complimentary actions on supply. For instance, you might borrow kayaks, stand-up paddleboards, sailboats and snorkeling tools. The water sports activities heart even supplied a free crusing lesson each day at 9 a.m.

Lastly, you will discover a small on line casino and well being clinic in the event you exit previous the entrance desk and reception and alongside the parking zone.

(Picture by Katie Genter/The Factors Man)

For those who maintain going, you will discover the teen-friendly Core Zone with pool, ping pong, foosball, a half-court for basketball and a number of other gaming techniques.

Subsequent to the Core Zone is a tennis court docket and a youngsters membership. The children membership was staffed however did not appear to have any youngsters current once I glided by one morning.

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Frankly, even with this property falling in World of Hyatt’s lowest all-inclusive award class, I am not desirous to return. The resort was positive — however for the cash or factors it usually prices, I might fairly attempt one thing completely different. And a number of the points I heard about from different company — starting from no sizzling water within the bathe to individuals making an attempt to enter their room late at evening — make me cautious of recommending this resort.

Nevertheless, I might possible return if I obtained a wonderful deal or if I knew the resort had undergone important renovations. As one couple I spoke to within the (chilly) sizzling tub famous: “It is clear, simply actually outdated and worn.”


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